Remote Managed Services Engineer Level III

Summary

Join our team as a Managed Services Engineer at AireSpring, where you'll manage and implement cloud communications services, design and turn up new technologies, and provide expert advice for short and long-term department objectives.

Requirements

• Graduation from an accredited program, a four-year college or university with a degree in B.S Computer Engineering, desirable M.S in Network Engineering
• 5-7 years of experience in Telecommunications and Networking, or Any equivalent combination of education and experience
• Must possess excellent management and technical problem & resolution skills with the ability to work independently while meeting demanding time lines
• Network Management, routing protocols and Security
• Adtran or Cisco CPE and configuration knowledge
• Voice Over IP knowledge of SIP (HPBX and trunking) and deployment of VoIP systems
• Experience with Sansay and Metaswitch SBCs is a plus

Responsibilities

• Manage, create, design, implement, and turn up AireSpring's services including Data & Voice Services, SDWAN /MPLS, Hosted/Cloud PBX/VoIP
• Maintain and create resiliency for the core network with HSRP, VRRP, GLBP protocols
• Network security and Intrusion Detection System (IDS) management
• Configuration and installation of Customer Premise Equipment (CPE)
• Perform IP site outage troubleshooting: Hardware failure, Circuit failure, Hardware reboot, Software issues
• QoS monitoring hosted services
• Develop and manage any related/required infrastructure documentation
• Participate in management meetings for projects related to the infrastructure
• Advises and helps design new build outs of the infrastructure
• Develops and conducts testing procedures for new infrastructure projects as required

Benefits

All your information will be kept confidential according to EEO guidelines