Manager, AI & Automation

Summary

Join Natera as the Manager, AI & Automation, leading a team focused on implementing AI and automation solutions. You will identify areas for improvement, prioritize projects, and develop automation strategies. Responsibilities include team management, process optimization, stakeholder collaboration, performance monitoring, technical expertise, and strategic decision-making. A Bachelor's degree and minimum 2 years of leadership experience, along with 4 years as a business analyst, are required. Experience with AI tools and healthcare is preferred. Natera offers competitive benefits, including comprehensive medical, dental, vision, life, and disability plans, free testing for employees and their families, fertility care benefits, and more.

Requirements

• Bachelor’s degree required
• Minimum of 2 years in a direct leadership role, managing a team
• Minimum of 4 years as a business analyst, product manager, or similar production role
• Understanding of data structures, data modelling and software engineering best practices
• Strong people management skills and complex project management skills
• Able to lead team across a wide variety of initiatives and applications
• Proven track record of success in defining and achieving goals
• Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills
• Ability to think strategically as well as execute tactically
• Have a strong desire to work in a fast paced environment and must work independently with an internal drive to be successful
• Ability to lead and rally peers
• Strong team player with desire to celebrate all wins across the organization
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize
• Technologically proficient with a strong enthusiasm for cutting-edge and high-quality digital products
• Experienced in gathering requirements, stakeholder management, developing use cases and user stories

Responsibilities

• Recruit, train, develop, and manage a small, yet high-performing and engaged team
• Set objectives, provide direction, and oversee remote employees while fostering a culture of coaching, development, and employee engagement
• Identify workflow gaps and opportunities for automation and AI-driven improvements
• Design, develop, and implement automation solutions while maintaining documentation and ensuring process efficiency
• Act as a trusted advisor, working with internal teams to identify automation opportunities
• Lead team initiatives, drive innovation, and ensure alignment with business goals
• Make informed decisions with a strong business acumen
• Ability to collaborate across the organization, including with business stakeholders and others working in the AI and automation space is key to success
• Track key performance indicators (KPIs), analyze department performance, and make data-driven recommendations to optimize operations, customer experience, and service delivery
• Serve as a subject matter expert, providing technical support, troubleshooting automation solutions, and mentoring team members on best practices
• Develop and implement policies, procedures, and AI and automation strategies while fostering stakeholder buy-in and ensuring alignment with company objectives

Preferred Qualifications

• Advanced degree preferred
• Experience working on or with Engineering teams is a plus
• Experience using AI tools such as ML, LLM or GenAI, RPA tools, or workflow automation platforms, delivering complex AL/ML and analytics workloads
• Experience in the healthcare industry (payer, provider, healthcare systems, biotech, etc…) preferred
• A strong grasp of various concepts, tools, features, and functions, coupled with a passion for teaching their applications and benefits across different approaches

Benefits

• Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more
• We also offer a generous employee referral program!