Manager, AI And Automation

Summary

Join Natera as the Manager, AI & Automation, leading a team focused on implementing AI and automation solutions. This leadership role involves recruiting, training, and managing a high-performing team, identifying automation opportunities, and collaborating with stakeholders. You will design and implement automation solutions, monitor performance, and provide technical expertise. Strategic decision-making and effective communication are crucial. The ideal candidate possesses strong leadership and project management skills, a proven track record of success, and experience with AI tools and healthcare industry.

Requirements

• Bachelor’s degree
• Minimum of 2 years in a leadership role
• Minimum of 4 years of business analyst, operations manager, or like role
• Understanding of data structures, data modelling and software engineering best practices
• Strong people management skills and complex project management skills
• Proven track record of success in defining and achieving goals
• Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills
• Ability to think strategically as well as execute tactically
• Have a strong desire to work in a fast paced environment and must work independently with an internal drive to be successful
• Ability to lead and rally peers
• Strong team player with desire to celebrate all wins across the organization
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize
• Technologically proficient with a strong enthusiasm for cutting-edge and high-quality digital products
• Experienced in gathering requirements, stakeholder management, developing use cases and user stories

Responsibilities

• Recruit, train, develop, and manage a small, yet high-performing and engaged team
• Set objectives, provide direction, and oversee remote employees while fostering a culture of coaching, development, and employee engagement
• Identify workflow gaps and opportunities for automation and AI-driven improvements
• Design, develop, and implement automation solutions while maintaining documentation and ensuring process efficiency
• Act as a trusted advisor, working with internal teams to identify automation opportunities
• Lead team initiatives, drive innovation, and ensure alignment with business goals
• Make informed decisions with a strong business acumen
• Track key performance indicators (KPIs), analyze department performance, and make data-driven recommendations to optimize operations, customer experience, and service delivery
• Serve as a subject matter expert, providing technical support, troubleshooting automation solutions, and mentoring team members on best practices
• Develop and implement policies, procedures, and AI and automation strategies while fostering stakeholder buy-in and ensuring alignment with company objectives

Preferred Qualifications

• Advanced degree
• Experience working on or with Engineering teams
• Experience using AI tools such as ML, LLM or GenAI, RPA tools, or workflow automation platforms, delivering complex AL/ML and analytics workloads
• Experience in the healthcare industry (payer, provider, healthcare systems, biotech, etc…)
• A strong grasp of various concepts, tools, features, and functions, coupled with a passion for teaching their applications and benefits across different approaches

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• A generous employee referral program