Manager, Client Solutions

Summary

Join PriceSpider as the Manager, Client Solutions Engineer, a strategic role within the GTM Sales organization. Collaborate with Account Executives and Account Management teams to drive SE team success in solution demonstrations and customer growth. Prioritize activities and manage workflows, ensuring a client-centric approach. Oversee team assignments, collaborate with stakeholders, and ensure effective presentations. Leverage data to showcase solutions and gather requirements, sharing findings with GTM and Product teams. Provide feedback to leadership and evaluate competitor activities. This remote position offers a competitive salary of $115,000-130,000.

Requirements

• 5+ years in customer-facing technical SaaS Strategic Sales, Product, or related roles
• Ability to teach non-technical users technical concepts, including experience training teams or stakeholders on technical concepts and SaaS solutions
• Excellent written/verbal skills, solid presentations (in-person/online), self-organized, strategic prioritization; initiative-taking, progress-driven approach driving cross-functional results
• Proven record in new business and expansion cycles, understanding in pipeline generating and quota carrying priorities to support business objectives
• Experience collaborating with teams managing strategic clients in pre- and post-sale motions, managing complex sales and technical documentation
• Exhibits exceptional analytical skills and strategic thinking, coupled with the ability to tell compelling stories, and leadership skills to resolve issues swiftly across internal and external environments with professional excellence
• Professional experience in: Website technology (JavaScript, HTML, CSS, CDN, API) and web design
• Data analysis/visualization (Looker, Google Data Studio, PowerBI, Tableau); relational databases is a plus
• ECommerce, Retail Media, Mobile/CTV Commerce, Shoppable Media, Price/Stock Intelligence, digital shelf management, digital merchandising, PIM, content syndication, DAM applications
• Website analytics, digital marketing technologies, data enablement/analytics, SEO

Responsibilities

• Analyze and resolve issues hindering team progress
• Communicate effectively with leadership, providing insights into relationships across various verticals and businesses, including retailers, clients, and strategic partners
• Analyze and resolve problems hindering team progress, ensuring a streamlined workflow
• Be a Technical Subject Matter Expert, able to deliver an in-depth overview of technical architecture and product capabilities to a variety of audiences
• Participate in sales calls and meetings with complex Enterprise and Strategic clients, demonstrating the power of solutions using data-driven insights, clear and engaging presentations, and a best-in-class consultative approach to the sales process
• Perform requirement-gathering and discovery; navigate conversations regarding new and interesting use cases for solutions and data. Be comfortable in the unknown
• Provide feedback to Product and Engineering teams from the market and client perspectives collected through the sales, renewal, and growth processes; inform and support activities for product council and solution delivery to the organization ahead of GTM launch
• Align client use cases and requirements with solution capabilities (and vice versa). Be innovative and find new ways of improving solutions and processes that will best support our most strategic engagements and roadmap evolution
• Engage in testing and providing feedback on technological advances for current solutions as well as the launch of new products
• Consult with product and engineering teams to develop or innovate technical requirements and provide guidance for product councils
• Create and maintain SE team documentation as technology and process evolve; support GTM Enablement Team in resources and collateral to educate organization and clients on solutions and capabilities
• Participate in training cross-functional teams in both existing and innovative technology
• Assist with RFI/RFP inquiries and technical vendor assessments

Preferred Qualifications

Experience in product development and management is a plus

Benefits

• $115,000-130,000
• Remote position