Manager, Donor Communications

Summary

Join BBYO's marketing and communications team as the Donor Communications Manager and strengthen relationships with supporters through compelling communications. Develop and implement donor communications strategies aligned with BBYO's mission and fundraising goals. Execute fundraising journeys in Salesforce Marketing Cloud, create high-quality communications (emails, videos, website copy), and manage a resource hub for fundraisers. Develop and execute major fundraising campaigns, contribute to donor-focused event materials, and lead the growth of sponsorships. Create personalized stewardship content and manage direct mail campaigns. This role requires exceptional writing, editing, and storytelling skills, strong project management abilities, and experience with CRM and email marketing platforms.

Requirements

• Washington, DC preferred, open to remote locations in the United States
• A bachelor’s degree in English, journalism, marketing, or related area
• 3–5 years of experience in non-profit communications, donor relations, or related field
• Understanding of fundraising principles and the donor journey
• Exceptional writing, editing, and storytelling skills with a supporter-centric mindset
• Strong project management and organizational abilities; able to manage multiple projects and deadlines
• Some experience with CRM systems (e.g., Salesforce), email marketing platforms (e.g., Salesforce Marketing Cloud), and basic design tools (e.g., Canva)

Responsibilities

• Develop and implement donor communications strategies that align with BBYO’s mission and fundraising goals
• Work with the Senior Director of Strategic Communications and Grants
• Execute fundraising journeys in Salesforce Marketing Cloud, including the use of journeys, dynamic data, A/B tests, and other sophisticated features
• Draft, edit, and produce high-quality communications, including emails, one-pagers, donor videos, and website copy geared toward donors and supporter
• Manage resource hub for fundraisers including templates, photos, statistics, quotes, and materials related to fundraising
• Develop and execute two major grassroots fundraising campaigns in collaboration with BBYO regions, including Giving Tuesday
• Write and manage messaging for fundraising campaigns, appeals, and special initiatives across print and digital platforms, and track metrics for all communications
• Contribute to the development of donor-focused materials for major events
• Lead the development and growth of foundation and individual sponsorships at BBYO’s annual International Convention
• Create personalized content for stewardship, including thank-you letters, reports, newsletters, and donor spotlights
• Write copy for five direct mailings a year; work with design team and mail house to create and mail appeals

Preferred Qualifications

Familiarity with Jewish culture, values, and community

Benefits

• Flexible work environment
• Unlimited paid time off (PTO)
• (18) paid secular and Jewish holidays
• Two week-long office shutdowns
• Medical, dental, vision, short- & long-term disability, and 2.5x salary life insurance
• Generous 403b and Roth retirement plan with vested match
• Free access to WellHub, which includes access to gyms, online workouts and wellness apps
• Teen involvement benefit stipend
• Flexibility in bringing child(ren) on business travel
• Generous paid parental leave
• TSA or Global Entry reimbursement
• Stipend for home technology
• Pet insurance options