Manager, Expansion Sales

Summary

Join a fast-growing technology company as the Manager, Expansion Sales to help renew and expand the client base for its accounting transformation platform. Collaborate with leaders across Customer Success, Sales, and Product to ensure client renewal and expansion. The software saves clients countless hours and empowers them to achieve transparency, accuracy, and control. Directly manage a team of Account Managers, overseeing all aspects of their success, including achieving revenue targets. Ensure consistent best practices across the team and utilize SFDC for management. Work closely with other leadership to improve processes and develop a deep understanding of client challenges. Conduct weekly 1:1s and team meetings to provide coaching and build team momentum. Actively engage in sales cycles.

Requirements

• 2+ years of sales people management experience, preferably in a SaaS environment
• Prior experience as an individual contributor in a sales role within a SaaS environment
• High level of professionalism and work ethic
• Ability to utilize SFDC and activity metrics to discern team performance and rapidly discover areas for improvement, and implement plans to effect those improvements
• Effective coaching and counseling others
• Prior experience with Renewals, cross sell and upsell required
• Able to work in a fast-paced environment and handle multiple client engagements
• Highly energetic, positive and enthusiastic team player with strong interpersonal skills and collaborative orientation
• Tenacious and committed to exceeding targets

Responsibilities

• Directly manage a team of Account Managers
• Own all aspects of the team and team members’ success including; Achieving assigned net revenue retention, sales expansion, and cross sell/upsell targets
• Recruitment, Hiring, Training & Development and on-going coaching and career development
• Ensure consistency of best practices across the entire team, operationally and via the sales process
• Utilize SFDC to manage all aspects of the teams’ activities, opportunity discovery, opportunity management and accurate forecasting
• Work closely with other Sales, Customer Success and Marketing management leadership to facilitate frequent and open communications regarding the performance of the team and explore ways to improve all related processes
• Develop and maintain a deep level of understanding of the problems our clients face with effectively closing their books and how FloQast helps solve these challenges
• Work effectively in a team environment
• Conduct weekly 1:1 meetings with team members to review performance, listen to calls, provide coaching and direction on ways to improve and succeed
• Lead weekly team meetings to build momentum and motivation amongst the team and share pertinent information on progress toward team goals
• Active engagement in sales cycles; this is a “hands on” sales management role

Preferred Qualifications

• Prior experience in Close Management, Accounting, or FinTech software highly desirable
• Proven track record of success in multi-product or platform sales environment

Benefits

• Medical
• Dental
• Vision
• Family Forming benefits
• Life & Disability Insurance
• Unlimited Vacation