Harbor.ai is hiring a
Manager Legal Technology Operations in Worldwide

Summary

Harbor is hiring a Manager/Sr. Manager for their Legal Technology & Operations team. The role involves assessing legal operations processes and technology, leading implementation projects, advising clients on technology integrations, and participating in business development activities. The candidate must have 5+ years of relevant experience, including in ELM/eBilling + Matter Management, Legal Hold, and Legal Workflow tools, and a four-year degree or equivalent.

Requirements

• 5+ years of relevant experience in the legal or consulting industry (i.e., in-house legal department, law firm, legal software provider, consulting firm)
• 5+ years experience in Legal Technology assessments, requirements gathering, system design, configuration, implementation, testing and deployment, with proven experience implementing ELM/eBilling + Matter Management, Legal Hold, and Legal Workflow tools
• 3+ years experience in a customer facing role delivering projects and overseeing other resources to the completion of their tasks
• Four-year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education

Responsibilities

• Assess legal operations processes & technology to provide objective guidance and recommendations on solutions to implement in support of client system evaluation processes
• Serve as the lead project manager for implementation projects, including creating and maintaining project schedules and work/staffing plans, managing the project budget and scope, forecasting resourcing, providing routine status updates, scheduling workshops, and managing client billables and invoicing
• Facilitate workshops with client stakeholders to gather, document, and prioritize business and technical requirements
• Advise clients on how to best integrate their existing technologies together to enhance their overarching legal operations function
• Directly contribute to and oversee all process mapping, data analysis, drafting of project deliverables, and configuration of solutions
• Support system configuration and testing to ensure solution setup meets design specifications and customer business process goals
• Map data between any source system(s) and/or data repositories and the new technology solution; support migration and migration validation processes
• Define and orchestrate the change management strategy and effort needed to ensure enduring change, strong user adoption, and a seamless implementation experience
• Develop training curriculum and materials, as well as lead end-user and system administration training in partnership with technology providers
• Participate in business development activities such as qualifying opportunities, proposal presentations, statement of work development, and develop relationships with vendors and other partners to develop creative offerings

Preferred Qualifications

Experience with TeamConnect, Onit/SimpleLegal, CounselLink, Legal Tracker, Brightflag, doeLegal, and similar systems