Manager, Recruiting Operations

Summary

Join Mozilla's Talent Acquisition team as a Manager of Recruiting Operations and lead a team focused on enhancing hiring systems and workflows. You will leverage AI tools and automation to improve efficiency and the candidate experience. This role requires strong people leadership and systems-savvy skills to assess, improve, and refine processes. You will partner with various teams, including finance and HR, to build frameworks and reporting. The ideal candidate has 8+ years of experience in recruiting operations and 3+ years of direct people management experience. This is a strategic and hands-on role that will significantly impact Mozilla's hiring process.

Requirements

• 8+ years of experience in recruiting operations, people operations, or talent systems roles, with 3+ years of direct people management experience
• Strong background in managing ATS systems and workflows (Greenhouse experience preferred)
• Experience translating recruiting data into actionable insights and recommendations
• Success leading cross-functional projects involving both technical systems and human processes
• A flexible, systems-oriented approach with the ability to zoom out strategically and zoom in tactically
• Strong communication and collaboration skills across technical and non-technical teams

Responsibilities

• Lead and manage the Recruiting Operations team, providing structure, coaching, and guidance
• Own our recruiting systems and workflows, including Greenhouse, Jira, and integrations with Workday, HireEZ, and AI-driven tools
• Identify opportunities to simplify and improve core recruiting processes based on business needs
• Partner with finance and HR to build frameworks for headcount planning, prioritization, and TA capacity tracking
• Lead development of recruiting dashboards and reporting in collaboration with data and people analytics partners
• Build playbooks and enablement resources that enhance the recruiting experience for candidates, hiring managers, and internal stakeholders
• Apply AI and automation solutions to drive greater efficiency and reduce manual overhead in recruiting operations
• Operate with agility, balancing immediate business needs with ongoing process improvement

Preferred Qualifications

• Experience in mid-market or global environments undergoing transformation
• Familiarity with compensation workflows, headcount forecasting, and talent analytics

Benefits

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)