Manager, Sales Operations

Summary

Join Modern Health as a Manager, Sales Operations to support Sales and Partnerships teams, driving new business go-to-market efforts. Lead critical operational functions including forecasting, planning, compensation, sales process optimization, and pipeline analytics. Collaborate with cross-functional teams to ensure GTM effectiveness and efficiency. This individual contributor role offers future growth potential into team leadership. Success involves increasing sales win rates, improving forecast accuracy, ensuring seamless planning and compensation processes, and strong cross-functional enablement. The role requires 8+ years of Sales Operations experience, preferably in SaaS or Health Tech, with a deep understanding of sales forecasting, pipeline analysis, compensation design, and quota/territory planning. Modern Health is a fully remote company with overlapping work hours required, offering a comprehensive benefits package.

Requirements

• 8+ years of experience in Sales Operations, preferably within a SaaS or Health Tech environment
• Demonstrated success working closely with Sales and Partnership leaders at multiple levels of the organization
• Deep understanding of sales forecasting, pipeline analysis, compensation design, and quota/territory planning
• Strong experience managing or supporting GTM tech stacks (e.g., Salesforce, Clari, Outreach, Gong) and AI tools
• Excellent project management skills with a track record of delivering complex initiatives end-to-end
• Proven ability to balance strategic vision with hands-on execution and responsiveness
• Strong interpersonal, communication, and collaboration skills—able to influence without authority
• Highly organized with excellent time management and prioritization abilities

Responsibilities

• Lead Sales Operations for New Business: Serve as the primary operations partner for Sales and Partnerships, ensuring smooth day-to-day execution
• Forecasting: Manage and run weekly forecasts for Sales Managers and executive leadership, ensuring high accuracy and consistency
• Pipeline Analytics: Analyze sales pipeline trends to identify risks, opportunities, and areas of improvement across the funnel
• Annual Planning: Drive the annual planning process for new business goals including revenue, headcount, and productivity metrics
• Rules of Engagement: Own and manage the Rules of Engagement across Sales and Partnerships, resolving conflicts and ensuring alignment
• Compensation & Quotas: Support the design, implementation, and administration of sales compensation plans, quota setting, and payout processes
• Sales Tech Stack: Partner closely with RevOps and IT to evolve our GTM technology stack, including the adoption of AI-powered tools and automation solutions
• Salesforce Administration: Support sales force administration efforts and act as a key point of contact for tooling and process needs
• Cross-functional Collaboration: Collaborate across functions to support initiatives in Marketing, Finance, Product, and Customer Success
• Project Management: Lead and execute high-impact projects from inception through completion, with strong prioritization and organizational discipline
• Strategic & Tactical Balance: Act as a strategic advisor while rolling up your sleeves to execute and operationalize quickly

Benefits

• Medical / Dental / Vision / Disability / Life Insurance
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off
• Company-wide Collective Pause Days
• Parental Leave Policy
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter
• Professional Development Stipend
• 401k
• Financial Planning Benefit through Origin
• Annual Wellness Stipend to use on items that promote your overall well being
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement