Sales Operations Manager

Summary

Join Synthesia as a Sales Operations Manager and support our growing sales teams, ensuring sales productivity and representative success. This global role significantly contributes to Synthesia's continued growth. Partner with GTM leaders to design territories and create equitable business books. Contribute to sales planning, ensuring the business hires to plan and meets targets. Provide insight on sales productivity and identify opportunities for greater performance. Design repeatable, scalable processes that promote sales process consistency and revenue predictability. Interrogate the sales funnel to provide insight on pipeline dynamics. Contribute to the development of the PQL motion, ensuring sales people are set up to receive and act on product-qualified leads. The role reports to the Head of Revenue Operations.

Requirements

• 5+ years of experience in a GTM Operations function with a global sales team in a SaaS business
• Strong and demonstrable understanding of SaaS sales dynamics and concepts
• Strong experience working with a best-in-class SaaS tech stack, including Salesforce, Clari and Outreach
• Demonstrable experience of using AI tools to drive workflow efficiency and automate repeatable tasks
• Must be able to write SQL and ideally have experience working with either a BI tool
• Strong stakeholder management skills

Responsibilities

• Partner with GTM leaders to design territories, create equitable books of business and drive process adherence
• Contribute to ongoing sales planning motions, ensuring the business hires to plan and is configured to meet targets
• Provide insight on sales productivity and identify opportunities to drive greater performance
• Design repeatable, scalable processes that promote sales process consistency and revenue predictability
• Interrogate the sales funnel to provide insight on pipeline dynamics at the rep, team and territory level
• Contribute towards the development of the PQL motion, ensuring that sales people are set up to receive and act on product-qualified leads

Preferred Qualifications

• A multi-skilled revenue operator, currently working in a sales or revenue operations role at in a SaaS company
• Typically the person people come to when they have an ambiguous problem
• Highly organised and able to run multiple work streams simultaneously
• Highly numerical and analytical
• Empathetic to the role of a sales professional

Benefits

• A competitive salary + stock options in our fast-growing Series D startup
• Hybrid working environment or remote-friendly within EST timezone
• 100% Medical, Dental & Vision
• 401k Plan
• Paid parental leave
• 25 days of annual leave + Public holidays + paid sick leave
• Fun culture with regular socials
• A generous referral scheme
• A brand new computer + monitor