Sales Operations Manager

Summary

Join Synthesia as a Sales Operations Manager and support our growing sales teams, ensuring productivity and representative success. This global role significantly contributes to Synthesia's continued growth. Partner with GTM leaders to design territories and create equitable business books. Contribute to sales planning, ensuring the business hires to plan and meets targets. Provide insight on sales productivity and identify performance improvement opportunities. Design scalable processes promoting sales consistency and revenue predictability. Interrogate the sales funnel for insight on pipeline dynamics. Contribute to PQL motion development, ensuring sales teams receive and act on product-qualified leads. Synthesia offers a dynamic environment and excellent benefits.

Requirements

• 5+ years of experience in a GTM Operations function with a global sales team in a SaaS business
• Strong and demonstrable understanding of SaaS sales dynamics and concepts
• Strong experience working with a best-in-class SaaS tech stack, including Salesforce, Clari and Outreach
• Demonstrable experience of using AI tools to drive workflow efficiency and automate repeatable tasks
• Must be able to write SQL and ideally have experience working with either a BI tool
• Strong stakeholder management skills
• A multi-skilled revenue operator, currently working in a sales or revenue operations role at in a SaaS company
• Typically the person people come to when they have an ambiguous problem
• Highly organised and able to run multiple work streams simultaneously
• Highly numerical and analytical
• Empathetic to the role of a sales professional

Responsibilities

• Partner with GTM leaders to design territories, create equitable books of business and drive process adherence
• Contribute to ongoing sales planning motions, ensuring the business hires to plan and is configured to meet targets
• Provide insight on sales productivity and identify opportunities to drive greater performance
• Design repeatable, scalable processes that promote sales process consistency and revenue predictability
• Interrogate the sales funnel to provide insight on pipeline dynamics at the rep, team and territory level
• Contribute towards the development of the PQL motion, ensuring that sales people are set up to receive and act on product-qualified leads

Benefits

• Private Medical Insurance (London)
• Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay
• 25 days of annual leave + public holidays in the country where you are based
• Cycle to work scheme (London)
• Regular socials and company retreats + free office snacks and regular tasty lunches! (London)
• A generous referral scheme
• Pension contribution/salary sacrifice. (London)
• A brand new computer + monitor and an additional home office set-up budget
• A huge opportunity for career growth as you’ll help shape a market-defining product