Market Research Senior Insights Associate

Summary

Join CMB, a top market research firm, as a Senior Insights Associate and advance your career. You will contribute to client projects, manage vendor relationships, and develop client-ready deliverables. This role involves working with a team on quantitative research projects, from questionnaire development to data analysis and reporting. The position offers a structured training program, mentorship, and opportunities for professional growth. CMB provides a supportive and inclusive work environment with excellent benefits, including a fully paid sabbatical, wellness stipend, and an employee stock ownership plan (ESOP). The role can be hybrid in Boston or fully remote within the US.

Requirements

• Bachelor’s degree in Statistics, Market Research, Marketing, Psychology, Sociology, Applied Economics, Political Science, or related field
• Minimum 18 months of professional market research experience or demonstrated success as an Insights Associate at CMB
• Understanding of market research methods with applied knowledge of primary research techniques (e.g., trade-off designs, factor analysis, driver modeling)
• Ability to effectively drive market research projects of varying complexity forward with minimal guidance
• Experience establishing and managing relationships with clients, vendors, and co-workers
• Extremely high attention to detail
• Strong communication skills
• Excellent at managing multiple projects, establishing priorities, and time management
• Advanced knowledge in Microsoft Word, Excel, PowerPoint, and Outlook

Responsibilities

• Adhere to CMB’s defined approaches, processes, and best practices
• Take advantage of training and development opportunities
• Contribute to a team and/or committee for ongoing CMB initiatives
• Follow CMB- and client-specific Information Security Policies
• Ensure end-to-end client/project delivery in alignment with Sales & Account Management leading to high client satisfaction with project deliverables
• Assist project team with managing the entire project lifecycle for quantitative research, including client management and communication
• Contribute to the development of questionnaires
• Actively own and manage external vendor relationships throughout projects with minimal guidance
• Effectively articulate ideas, solutions, and perspectives with confidence, successfully contributing to on-project collaboration
• Independently oversee data collection tasks, which include: questionnaire program testing and coordination, recruiting participants, including vendor communication, and providing data collection updates
• Lead/collaborate with dedicated project team on data quality cleaning, processing, tabling, and proofing
• Lead/collaborate on the creation of client-ready reports and presentations, including template creation, table/chart formatting, proofreading, and editing
• Assist with project administration tasks such as creating and updating project schedule, drafting project kick-off materials, and reviewing project budget and financials
• Anticipate, prevent, and troubleshoot project challenges
• Leverage materials and past project work to benefit current projects
• Effectively communicate with project managers, peers, and other senior staff
• Demonstrate commitment to using CMB processes and Senior Insights Associate tools

Preferred Qualifications

• Strong knowledge of at least one research platform or data management/analysis software package (e.g., MarketSight, Qualtrics, Q, SPSS, SQL, Alteryx)
• Sense of humor and self-awareness

Benefits

• Fully paid sabbatical
• $250 wellness stipend
• Paid time off to volunteer
• Generous medical plans
• 401k match
• Employee stock ownership plan (ESOP)
• Bonus
• Hybrid or remote work options