Marketing Manager

Summary

Join ShopBack as a Campaign Manager and champion customer retention for ShopBack Australia & New Zealand. You will define and execute online cashback strategies, deliver campaigns across owned channels, and manage merchant-specific campaigns. This role requires strong analytical skills, data-driven decision-making, and excellent communication to collaborate with various teams. You will need to be a self-starter, thrive in a fast-paced environment, and contribute to process improvement. ShopBack offers competitive compensation, work-from-anywhere benefits, and a collaborative culture.

Requirements

• 5+ years relevant experience in campaign / marketing experience, preferably within a digital / tech / e-Commerce environment
• Excellent stakeholder management skills & experience managing multiple teams and priorities
• A self-starter, independent, motivated and result-oriented individual
• Demonstrated ability to map out marketing strategies with proven success in key metrics
• Strong project management skills to manage a wide range of programs and meet deadlines
• Can thrive in a fast-paced and demanding environment, proactively setting the business direction and managing daily deliverables
• Strong analytical and data-driven mindset and able to deal with complex data and translate them into actionable insights
• A fast learner who is proactive, with excellent analytical, conceptual, and problem-solving abilities
• Excellent written & verbal communication and collaboration skills, with the ability to work effectively across teams & markets
• Not afraid of uncharted territory, can't-is-not-an-option attitude, not discouraged by failure or mistake

Responsibilities

• Define, develop and lead the execution of ShopBack Online Cashback strategy to deliver to KPIs
• Deliver campaigns across all owned channels - from concept to execution, to post campaign reporting and analysis, with the support of the wider team
• Lead the development of merchant specific campaigns (e.g. new brand integrations & key accounts) across all owned channels, working closely with business development & wider campaigns team
• Manage presentation of content on our website & ShopBack app accurately and timely, ensuring seamless user journey to increase conversion rate
• Work with regional product owners, local business development and account management teams to ensure that all assets that are sold into merchants are delivered. Collaborate with BD teams to bring assets to life & meet merchant’s goals & KPIs
• Regular campaign analysis with recommendations as to how we maximise opportunities and continue to grow. We have great data tools that will allow you to make decisions that are driven by insights
• Support the broader campaigns team in the creation and execution of all campaigns across all channels as required
• Contribute to process improvement by flagging potential issues or enhancement opportunities

Benefits

• Career progression paths and opportunities to take on greater challenges that help you realise your ambitions
• Be part of a winning team on a journey to global scale
• Competitive compensation based on your performance
• Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day
• Work-From-Anywhere benefit to enable you to thrive personally and professionally