Marketing Operations Data Analyst

Summary

Join Employment Hero, a fast-growing SaaS unicorn, as their Marketing Operations Data Analyst! Reporting to the Marketing Operations Manager, you will be a key member of the team, partnering with Marketing to manage data and drive strategic objectives. You will execute data-driven initiatives to maximize campaign efficiency, maintain databases, and document data flow processes. This full-time position, supporting the APAC timezone, requires strong analytical skills and experience with data analysis and tools like Salesforce, SQL, and Tableau. The ideal candidate will have at least two years of experience in a similar role and a passion for revolutionizing employment. Employment Hero offers a remote-first work environment and numerous benefits, including a generous home office budget, cutting-edge tools, reward programs, and an employee share option program.

Requirements

• A minimum of 2 years professional experience working as a data analyst, data administrator, BI/reporting analyst or similar
• Strong experience working in Marketo operations, including Salesforce campaign management
• Experience working in a fast-paced environment, with the ability to quickly pivot to respond to changes with the business and market
• Mastery in Google Sheets or Excel (formulas, pivot tables and charts, data transformation and cleansing, etc.)
• Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy
• Demonstrated ability to think critically and creatively in order to find solutions to complex problems

Responsibilities

• Reviewing closed deals and provisioning new accounts
• Processing quotes for billing and resolving quote related billing enquiries
• Collaborating with Sales to ensure the sales process is understood and followed, as well as identifying & executing on opportunities for improvement with the goal of improving data quality and reducing room for error
• Providing ad-hoc analytical and operational support as is required by the Sales Operations team in areas such as; Data management
• Data reconciliation and migration
• Data cleansing
• Data analysis
• Workflow management and administration, primarily in Salesforce, as well as associated operational tools & technologies
• Producing regular and ad-hoc reports & dashboards using tools such as SQL (producing scripts to extract and transform data), Tableau and Google Sheets
• Producing regular and ad-hoc reports & dashboards in Salesforce as required
• Participating in strategic and tactical projects as required

Preferred Qualifications

• Prior experience working with sales teams, or other commercial business functions, e.g. marketing, highly regarded, as is experience working within an operational business unit
• Experience working to a monthly sales cycle highly regarded, as is experience working within an agile business environment (scrum preferred)
• Strong proficiency in SQL very highly regarded, as is professional experience using BI tools to produce reporting outputs (Tableau preferred)

Benefits

• A generous budget for your home office
• Cutting-edge tools and technology
• Reward and recognition programs - because great work should be recognised and rewarded
• Cashback offers and discounts on popular brands through our Swag app
• Employee Share Option Program: be an owner of Employment Hero
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025