Matterport is hiring a
Marketing Operations Manager in United States

Summary

Matterport is seeking a Marketing Operations Manager to support their Capture Services business and drive customer success. The role involves executing multi-channel marketing campaigns, working with the Customer Success team, building and managing email and landing page assets, implementing nurture campaigns, tracking campaign performance, and collecting data for new campaigns.

Requirements

• 5+ years experience in a Marketing Operations Role
• 5+ years of hands on Marketo experience (Marketo certification mandatory)
• Developing and executing strategic lead generation and nurture programs in a B2B environment
• Previous project management at either a marketing agency or within an internal shared service function
• Highly proficient with Salesforce and Google Sheets or MS Excel
• An individual that is analytical, disciplined, organized with a passion for efficiency & data-driven approach
• High levels of energy and can work autonomously with little guidance
• Collaborative and proactively engages and seeks feedback from stakeholders
• Someone who can create objective-driven planning and reporting
• Excellent written and oral communications skills
• Familiarity with Google Analytics, Google UTM tracking, and Google tracking best practices

Responsibilities

• Manage and execute marketing campaigns to acquire and retain customers within Matterport’s Capture Services
• Work closely with Customer Success team to onboard and nurture customers
• Build and manage email and landing page assets and A/B test to increase performance
• Implement nurture campaigns to onboard and drive customer retention
• Manage the tracking and measurement of marketing campaigns
• Maintain and deliver regular measurement of the ROI of campaigns
• Collect and use data to inform new campaigns and the evaluation of existing campaigns
• Partner with key stakeholders around the business to generate MQLs and SQLs to meet pipeline and targets

Preferred Qualifications

• Knowledge of HTML/CSS/JS
• Salesforce certification

Benefits

• Comprehensive health plans - 100% of premiums covered for employees & 88% of dependent premiums for US employees
• Flexible Time Off for Exempt Employees/Generous PTO plan for Non-Exempt Employees – Take time to rest, relax and explore! Plus we offer Summer Fridays!
• 401k, Company ownership in the form of RSU’s & ESPP Program