Marketing Operations Manager

Summary

Join Pearl Talent as a remote Operations Manager, working with top US and EU startups. You will be responsible for optimizing agency operations, improving efficiency, and ensuring flawless project delivery. This role involves designing systems, refining workflows, and implementing automations. You will work directly with the CEO, coordinating internal teams and clients. The position offers a competitive salary, generous PTO, health coverage, mentorship, and professional development opportunities. The ideal candidate has proven experience as an Operations Manager in a marketing agency, strong organizational skills, and exceptional written and verbal English skills. The work is fully remote, aligned with US Eastern Time, and offers a flexible work schedule.

Requirements

• Proven experience as an Operations Manager in a marketing agency or setting
• Strong understanding of web design/development, SEO strategy, and content production
• Exceptional organizational skills — expert in Notion, timelines, dashboards, and process documentation
• Strong written and verbal English skills; able to confidently represent the agency in client communications
• Experience reviewing creative and technical deliverables for accuracy and quality
• Passion for experimenting with AI tools and building workflow automations
• Comfort working in a fast-paced, multi-client agency environment

Responsibilities

• Create and optimize systems that improve efficiency, quality, and client satisfaction
• Keep projects running smoothly by coordinating timelines, resources, and deliverables
• Implement process improvements that allow the team to scale faster without sacrificing quality
• Ensure every client touchpoint is clear, professional, and confidence-building
• Join client meetings, track all action items, and ensure alignment between clients and internal teams
• Build and refine Notion-based project management systems to streamline delivery
• Create and maintain SOPs for all recurring processes
• Coordinate timelines, dependencies, and resources across multiple projects
• Review deliverables — from websites to SEO articles — approving only when flawless
• Introduce AI tools and automation to reduce repetitive work and accelerate output
• Organize and manage assets to ensure the team always has what they need
• Support the client’s own marketing presence — updating the website, social channels, and newsletter

Preferred Qualifications

• Hands-on skills in copy editing, design tweaks, and SEO review
• Familiarity with: Webflow, Framer, Figma, Google Search Console, SEMrush, Ahrefs
• Experience scaling systems for remote teams

Benefits

• Competitive Salary: Based on skills and experience
• Remote Work: Fully remote—work from anywhere aligned to US Eastern Time
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Work closely with the CEO and international experts
• Learning & Development: Ongoing resources for professional growth
• Global Networking: Collaborate with professionals worldwide
• Work-Life Balance: Flexible hours that support a healthy work-life balance