Marketplace Manager

Summary

Join Stingray Direct, a health and wellness enterprise, as their Amazon & Walmart Online Marketplace Manager. This role is crucial for driving sales growth and optimizing online channels for our portfolio of brands. You will lead the development and execution of marketplace strategies, manage product listings, implement pricing strategies, and oversee promotional campaigns. Success in this position requires a deep understanding of marketplace dynamics, competitor analysis, and e-commerce best practices. The ideal candidate will be a strategic thinker with a proven track record of driving growth and optimizing online sales channels. This is a fully remote position offering a competitive salary and benefits package.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field
• 3-5 years of experience selling on the Amazon.com / Walmart.com platforms with an e-commerce-first CPG brand
• Demonstrated success in increasing sales, profitability, and market share on online marketplaces
• Experience leading large, complex, and first-of-their-kind projects end to end, from strategy to launch to scale
• Experience with inventory management and supply chain coordination
• A strong understanding of LTV and CAC components
• Experience in both FBA and FBM sales models
• Expert in Excel, data analysis, and other reporting tools
• Expert in Amazon Seller Central, Walmart Seller Center, advertising platforms, and analytics tools
• Familiar with Amazon & Walmart PPC media buying and opportunities to optimize performance marketing campaigns
• Exceptional English communication and interpersonal skills, with the ability to collaborate across all departments
• Flawless attention to detail in planning and execution of all assigned tasks
• Ability to thrive in a fast-paced, results-driven environment with minimal supervision

Responsibilities

• Develop and execute marketplace strategies to drive sales growth, profitability, and brand presence while ensuring alignment with overall business goals
• Manage and optimize product listings using SEO best practices, A/B testing, and enhanced content to improve visibility and conversion rates
• Implement competitive pricing strategies through demand forecasting, historical data analysis, and algorithm-driven optimizations
• Develop and oversee promotional campaigns such as Lightning Deals, Coupons, and Seasonal Discounts, analyzing their impact on revenue and profitability
• Lead advertising initiatives across Amazon PPC, DSP, Sponsored Ads, and Walmart Connect, continuously optimizing for ROAS and efficiency
• Maintain optimal stock levels through close coordination with supply chain teams to prevent stockouts, overstocking, and logistics inefficiencies
• Ensure compliance with marketplace policies, leveraging Amazon Brand Registry and Walmart guidelines to maintain account health and reputation
• Identify, monitor, and address risks related to unauthorized sellers, counterfeit products, and MAP policy violations to protect brand integrity
• Actively manage customer interactions, including review monitoring, Q&A responses, and proactive reputation management to enhance brand trust
• Utilize advanced data analytics and business intelligence tools to track key performance metrics, assess trends, and inform marketplace decisions
• Collaborate cross-functionally with marketing, operations, and product development teams to ensure seamless execution of marketplace strategies
• Stay ahead of evolving marketplace trends, algorithm updates, and industry best practices to maintain a competitive advantage
• Oversee new product launches and brand refreshes, working with creative and content teams to ensure a strong marketplace presence
• Implement external traffic growth strategies, including influencer partnerships, affiliate programs, and targeted social media advertising to drive incremental sales

Benefits

• Salary $120,000 - $140,000 (based on experience)
• Fully remote working position
• Paid time off (PTO)
• Paid annual company holidays
• Your Birthday is a paid vacation day each year
• 100% Company paid Medical, Dental, and Vision Insurance
• 100% Company paid Life Insurance and Short-Term Disability Coverage
• Employer matching 401K participation
• We match your charitable contributions up to $2,500/yr
• Work from home (WFH) stipend of $100/month
• Free monthly employee product samples and discounts
• Fun company social and team building gatherings with travel provided
• Work/life balance
• Professional development opportunities
• Collaborative and innovative work environment