Remote Marketplace Performance Manager

Summary

The job is for a Marketplace Performance Manager at FREENOW. The role involves managing demand and supply performance, monitoring marketplaces, defining acquisition and retention strategies, analyzing initiatives' impact, suggesting price changes, participating in multifunctional projects, and developing data-driven decision-making frameworks.

Requirements

• Degree in Business Administration/Management, Economics, Engineering or similar fields
• 3+ years of work experience
• Experience in using SQL, Data visualization tools (e.g., Tableau), A/B testing, and statistical analysis
• Data-driven decision-making mentality and sound business judgment through strong analytical thinking and experimentation
• Strategic thinker: able to see the big picture and balance long-term vision with short and medium-term goals
• Innovative mindset focused on doing things better and faster
• Strong collaboration, communication skills, and ability to synthesize information quickly
• Ability to drive decision making across multiple departments and senior stakeholders
• Ability to communicate in clear, structured, and concise way focusing on the key aspects

Responsibilities

• Support the performance of demand/supply (growth, conversion, engagement, retention) in an efficient way
• Monitor the health of marketplaces on a continuous basis (daily, weekly)
• Define and validate acquisition and retention strategies for passengers/drivers
• Analyze the impact and sensitivity of initiatives to continuously improve the demand/supply funnel and optimize campaign budgets
• Monitor prices and competitors' prices, suggest and perform changes on price parameters
• Take active parts in multifunctional projects, ranging from new product launches to monetization initiatives
• Leverage and coordinate in-depth market studies to develop best-in-class market knowledge
• Develop data-driven decision-making frameworks and methodologies, and lead the development of tools and product features to optimize performance and efficiency

Preferred Qualifications

• Ridehailing / Micromobility / Food delivery industry knowledge and experience
• Experience working for a marketplace business or building a business
• Having experience working with stakeholders in commercial operations/strategy, pricing and revenue management, high-performing dynamic teams

Benefits

• Fully remote or hybrid working models
• Free Udemy e-learning access
• Sabbatical & special leave policies
• Travel benefit with WeRoad
• Birthday, 24th + 31st December off
• Short term EU remote work policy
• Mobility Budget
• Health insurance
• Employee assistance program
• Plus more local benefits depending on your work location!