Cision is hiring a
Media Researcher

Summary

The job description is for a Customer Service Researcher role at Cision, focusing on maintaining the accuracy of the German media database. The role requires fluency in English and German, previous online customer service experience, excellent attention to detail, ability to conduct research, relationship building skills, and computer literacy. Benefits include holiday, remote work, health insurance, dental care, Sodexo vouchers, public transport card, Multisport card, flexible benefits, excellent hardware bundle, full Calm subscription, 24/7 Employment Assistance Program, and a welcoming environment focused on learning & development.

Requirements

• Fluency in English and German
• Previous online Customer Service & database entry experience
• Excellent attention to detail and accuracy in all work
• Ability to conduct productive research via internet and telephone
• Relationship building and maintaining relationships
• Able to multi-task

Responsibilities

Maintaining the accuracy and detail of the German media database through productive research

Preferred Qualifications

Experience of the media industry ideal but not necessary

Benefits

• Holiday - 25 days holiday and 4 Wellness days per year to encourage a healthy work-life balance!
• Possibility to work fully remote
• Health insurance + dental care
• Sodexo vouchers
• Option for an annual public transport card for the whole transport network
• Option for a Multisport card (employee covers only half the price)
• A variety of flexible benefits through Re:benefit platform using a monthly budget
• Excellent hardware bundle
• Full Calm subscription, 24/7 Employment Assistance Program
• Informal, friendly, welcoming environment focused on people, learning & development