Surgical Notes is hiring a
Medical Accounts Receivable Representative

Summary

The job description is for a Medical Accounts Receivable Representative in Surgical Notes' Revenue Cycle department. The role involves managing accounts receivable, resolving denials and underpayments, obtaining pre-authorizations, and working with various types of payers. The position is full-time, hourly, non-exempt, and remote.

Requirements

• High school diploma or equivalent
• Experience with medical billing
• Experience working with surgical claims and denials
• Proven experience working payer denials including but not limited to commercial, government, out of network, workers compensation, and auto-vehicle
• Proficient with MS Outlook, Word, and Excel
• Strong interpersonal and persuasive abilities in order to secure accurate and timely payment from patients
• Ability to work in a fast-paced environment
• Outstanding communications skills; both verbal and written
• Positive role model for other staff and patients by working with them to promote teamwork and cooperation
• Ability to apply commonsense understanding and logic in day to day activities
• Ability to work independently and as part of a team
• Strong attention to detail and speed while working within tight deadlines
• Exceptional ability to follow oral and written instructions
• A high degree of flexibility and professionalism
• Excellent organizational skills

Responsibilities

• Work through book of AR and develop plan for maintaining proper coverage on all accounts
• Review aged accounts, trace and appeal unpaid and/or erroneously paid or denied accounts
• Work all denials and underpayments received within 24 hours by researching steps previously taken and take additional action, as needed to resolve the claim
• Obtain pre-authorizations as needed
• Work tickler accounts daily to ensure overall health of client accounts receivable
• Review and address correspondence daily, including emails from clients
• Identify trends and inform client lead/manager, as appropriate
• Escalate issues to client lead/manager, as appropriate

Preferred Qualifications

• Associate’s Degree in Healthcare Management, Business Management or a related field
• Experience with healthcare billing and collections
• Experience working in an Ancillary/Ambulatory Surgery Center (ASC)
• Paragon and/or athenahealth experience
• Strong Microsoft Office skills in Teams

Benefits

• Remote work with specific bandwidth requirements
• Eligible for benefits