Account Sales Representative

Summary

The job description is for an Account Sales Representative position in a growing software company. The role involves building trust with clients, expanding accounts, and driving long-term partnerships. The candidate should have 5+ years of B2B account management experience, strong negotiation skills, excellent follow-through, and a consultative sales approach.

Requirements

• 5+ years business-to-business account management experience selling B2B enterprise software solutions
• Customer centric
• Ability to establish and sustain relationships with prospects, partners and existing clients
• Consultative sales approach including strong negotiation skills and excellent follow-through
• Solid verifiable history of quota achievement
• Outstanding written and verbal communication skills
• Ability to travel, typically about 10%
• Strong problem solving, analytical, and critical thinking skills
• Technically proficient – advanced knowledge of: Word, Excel, MS Office, PowerPoint
• Well-honed organizational and time management skills

Responsibilities

• Build and nurture deep, productive relationships with assigned clients across all levels, fostering trust and loyalty
• Develop and execute strategic account plans to maximize account growth and identify expansion opportunities
• Coordinate seamlessly with internal teams like support, services, and management to ensure clients receive exceptional service and exceed expectations
• Achieve and exceed company retention and expansion goals
• Maintain accurate and up-to-date client records to provide insightful forecasts and reports to management
• Prospect within existing customer base. Introducing additional products, solutions and services to existing and net new stakeholders
• Perfect administration of required records such as contracts, mutual service agreements, purchase orders and 3rd party partner agreements
• Monitor industry trends and competitor activity to identify new opportunities

Preferred Qualifications

• ECM industry experience, particularly in content governance or records management
• Strong personal industry network
• Experience with Microsoft SharePoint

Benefits

• Competitive benefits, including medical, dental, vision, and a 401k matching plan
• An Open PTO policy, allowing you the flexibility you need to recharge
• New Joiner home office set up of $500
• A diverse team, where everyone helps each other
• An open environment for new ideas