Luna Physical Therapy is hiring a
Medical Billing Associate

Summary

The Patient Success team member at Luna handles all patient billing support, including answering inbound calls, managing copay collections, creating partner cases, and maintaining billing ledgers. The role requires at least 1 year of related experience, strong attention to detail, time management skills, and a positive attitude.

Requirements

• Typically requires a minimum of 1 year of related experience
• Strong attention to detail and time management skills

Responsibilities

• Answer inbound patient phone calls as they come in
• Manages Copay Collections and communicates with other departments, for any needs/patient reach out
• Create Partner cases Daily
• Weekly posting of late cancels
• Daily review of patient electronic communications and delegation as needed
• Create and maintain billing ledgers for patients with specific requests for their insurances
• Assist other teammates in larger projects as needed
• Learn/understand the basics of insurance billing: PPOs, HMOs, Medicare, Workers Comp to support the team and other teams as necessary
• Maintains industry level working knowledge of medical billing occurring in Luna
• Support Admin functions
• Queue based work for their sole job function (authorizations, insurance payment posting, etc.)
• Achieves goals set by management

Preferred Qualifications

A positive attitude and an eagerness to learn

Benefits

• Opportunity to grow with a start-up that is revolutionizing the delivery of physical therapy
• Supportive leadership with lots of opportunity for those who wish to grow alongside of Luna
• Paid Time Off with holiday
• Medical, dental & vision insurance on the first of the month following start date