Medical Virtual Assistant

Summary

Join QuickTeam and become a virtual medical assistant, working remotely from the Philippines on a night shift aligned with the U.S. time zone. You will provide exceptional customer service to patients, explain company services, schedule appointments, manage calendars, coordinate follow-up care, and collaborate with billing teams. This full-time position (30-40 hours/week) offers a salary of $5-$6/hour, commensurate with experience. Philippine Registered Nurses are highly preferred. You will handle confidential medical information while adhering to HIPAA regulations and perform other general administrative tasks.

Requirements

• Proven experience as a Medical Virtual Assistant
• Strong knowledge of U.S. EMR/EHR systems
• Excellent English communication skills, both written and spoken
• Ability to multitask and stay organized in a remote setup
• Tech-savvy and detail-oriented

Responsibilities

• Provide exceptional customer service by promptly and professionally responding to patient inquiries via phone, email, or chat
• Explain our services to new patients, ensuring they understand how our systems work and what to expect
• Assist healthcare professionals by scheduling appointments, managing calendars, and coordinating follow-up care
• Collaborate with medical billing teams to ensure accurate coding and billing
• Handle confidential medical information in strict compliance with HIPAA regulations
• Handle other general administrative tasks

Preferred Qualifications

Philippine Registered Nurses (RNs) highly preferred