Member Services Specialist

Summary

Join Next Health, a leading health optimization center, as our Appointment Coordinator! This remote position, based in Los Angeles, CA, is crucial for managing appointments, ensuring efficient scheduling, and providing excellent client communication. You will coordinate and manage appointments, confirm and reschedule as needed, and contribute to smooth operations. The ideal candidate possesses experience in appointment coordination (preferably healthcare), strong communication and organizational skills, and experience processing inbound calls. We offer a competitive salary and benefits package, flexible hours, remote work options, and professional development opportunities.

Requirements

• Experience processing inbound calls
• Proven experience in coordinating and managing appointments, preferably in a healthcare setting
• Strong organizational and communication skills
• The ability to ensure efficient scheduling and coordination of appointments
• A commitment to contributing to the overall success of our health optimization services

Responsibilities

• Coordinating and managing appointments, ensuring optimal organization of schedules
• Communicating with clients to confirm and, if necessary, reschedule appointments
• Ensuring smooth coordination to enhance the overall efficiency of our operations
• Providing excellent customer service and patient education

Preferred Qualifications

Bilingual, Spanish peaking

Benefits

• Competitive salary and benefits package
• Flexible work hours and remote work options
• Opportunities for professional growth and development
• A supportive and inclusive work environment