Mid-Market Sales Engineer

Summary

Join runZero's expanding sales engineering team as a Mid-Market Sales Engineer! This fully remote role focuses on driving revenue growth by providing technical expertise and serving as a trusted advisor to mid-market customers (up to 5000 employees). You will be responsible for supporting the sales team, conducting product demos and PoVs, and collaborating with internal and external teams. This position requires strong technical skills in areas like networking, systems administration, and cybersecurity, along with excellent communication abilities. runZero offers a competitive salary and benefits package, including platinum-level health insurance, 401k matching, unlimited PTO, and equity. This is a unique opportunity to advance your career and make a significant impact in a growing company.

Requirements

• 2+ years experience in a SE or similar customer-facing role supporting technical interactions and communications
• 3+ years of hands-on experience across one or more of the following areas: L2-L4 networking, systems administration, cloud computing, IT security, OT security, or other relevant technical fields
• A foundational understanding of core cybersecurity principles and challenges for IT, OT and IoT environments
• The technical competency to implement, configure and understand runZero's solution while building strong relationships with highly specialized customers
• Excellent verbal and written communication skills along with the ability to prioritize across multiple customer projects and responsibilities
• Openness to coaching and mentoring, possessing a natural curiosity around technology and supporting customers
• Ability to collaborate with channel partners in support of customer projects
• Actively managed technical PoVs(Proof-of-Value) within SE role supporting multiple Account Managers

Responsibilities

• Jointly own and achieve ARR goals across our Mid-Market team by providing technical expertise and serving as a trusted advisor to customers to help support purchasing decisions or disqualify a deal when runZero is not an appropriate technical fit
• Understand and communicate the runZero value proposition effectively through product demos, PoVs (proof-of-value), presentations, and enablement sessions with prospects, customers, or partners
• Lead the support within customer PoVs to address their specific use cases and requirements, while collaborating within runZero as needed
• Listen to customer and prospect feedback and share this with the company to guide product and go-to-market direction
• Support the runZero message by contributing to webcasts, blog posts, best practices guides and tips, and other technical writing support

Benefits

• Top of the line medical, dental, vision, life and disability coverages with runZero paying for 99% of the premium
• A stock option plan consistent with early stage, rapidly-growing startups
• A competitive salary composed of cash and equity compensation
• Unlimited PTO (We encourage everyone to take at least 25 days a year)
• 4% 401(k) matching program
• Fully remote