Migration Project Specialist

Summary

Join Pax8 as a Migration Project Specialist and coordinate and complete projects related to partner and customer migrations. You will focus on process and procedure completion, collaboration, and improvement, communicating across the organization to support project delivery and ensure optimal partner experience. Continuously develop process improvements and provide feedback to assist with automation. Manage migrations and acquisitions, engaging with stakeholders and driving continuous process improvement. Devise and implement workarounds for platform and process obstacles. This role requires at least two years of experience in complex back-office processes and experience with Lean/Agile environments. Pax8 offers a competitive compensation package and a variety of benefits.

Requirements

• At least two (2) years of experience performing complex back-office processes
• Experience working in a Lean/Agile environment using tools such as Wrike, Jira, or Trello
• Strong analytical, project management, and problem solving skills
• Ability to be a quick learner, able to adopt new tools and data models
• Ability to build partnerships and work collaboratively with others to meet shared objectives
• Ability to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Ability to build strong customer relationships and deliver customer-centric solutions
• Ability to make sense of complex, high quantity and sometimes contradictory information to effectively solve problems
• Ability to plan and prioritize work to meet commitments aligned with organizational goals
• B.A./B.S. in a related field or equivalent work experience

Responsibilities

• Manage migration and full partner acquisitions including project planning, requirement gathering, platform updates, ticket tracking, reporting, and communications
• Actively engage and work together with Pax8 stakeholders and process owners to provide critical support on all aspects of migrations and full partner acquisitions
• Drive continuous improvement of current process workflow through documentation, identifying areas of opportunity that create efficiency and remove obstacles and communicating recommended improvements to streamline and automate
• Devise and perform ad-hoc workarounds for potential platform and process obstacles

Preferred Qualifications

• Compassionate Candor—We aim to assist others with candid, actionable feedback
• Seek to Understand—Be open, curious and committed to learning
• We Before Me—Actively collaborate and seek out diverse perspectives to ensure a win for Team Pax8
• Do What You Say—Take ownership and honor your commitments; prioritize and deliver
• Light Up Learning—Be brave and try new ideas; be vulnerable and share your failures so everyone can learn from our mistakes
• Driven by Passion—Connects personal passion to Pax8 mission. Resilient in face of adversity and uncertainty in pursuit of mission

Benefits

• Non-Commissioned Bonus Plans or Variable Commission
• 401(k) plan with employer match
• Medical, Dental & Vision Insurance
• Employee Assistance Program
• Employer Paid Short & Long Term Disability, Life and AD&D Insurance
• Flexible, Open Vacation
• Paid Sick Time Off
• Extended Leave for Life events
• RTD Eco Pass (For local Colorado Employees)
• Career Development Programs
• Stock Option Eligibility
• Employee-led Resource Groups