Remote National Account Manager

Summary

Join Partly as a National Account Manager Repairer and own our repairer relationships and growth on the ground across New Zealand. This role is perfect for someone with existing experience in the automotive space who understands how these businesses work, can build and nurture relationships, and has experience managing multiple accounts or sales pipelines.

Requirements

• Experience with automotive businesses either in a collision repairer aspect or as a supplier to repairers
• Proven success managing time and juggling multiple accounts whilst exceeding customer expectations
• Business proficiency in the English language

Responsibilities

• Manage our repairer onboarding pipelines across a wide range of global and local businesses
• Nurture the customer relationship from the first interaction, assess customer needs and pain points, prepare and deliver presentations and demos, follow up with prospects, assemble proposals, negotiate deals and work together with the wider team to convert deals into high-value paying customers
• Maintain an extremely healthy and clean pipeline. Obsess over each of our prospects to ensure deals are progressing and no opportunities are missed
• Communicate cross-teams to solve customer problems and relay customer feedback to the product team, engineers, and company executives
• Work closely with the product team to represent the voice of the customer and industry trends by gathering, summarising and sharing the most pressing issues facing our prospects and customers
• Identify ways to provide customers with the information and answers they need before they have to ask the questions
• Rapidly learn, grow and develop faster than the business, positioning yourself as a future leader at Partly

Preferred Qualifications

• Experience in technology-related Sales, Key Account Management or Business Development within a start-up or fast-growing company
• Experience in e-commerce customer service within the automotive space
• Experience working with a diverse range of geographies, cultures and linguistic backgrounds

Benefits

• Competitive base salary plus equity. Even though we’re a small startup, we offer competitive salaries and great equity for every full-time employee
• Parental leave and flexible return to work. After returning to work, primary carers can work 4-day weeks for 100% of their pay for the first twelve weeks. For secondary carers, we offer 10 days of leave at full pay
• Flexible working hours. We have an office-first culture but you can work remotely or from home whenever it suits you. There are no fixed hours so you can choose to work when you’re most effective
• A brand new architecturally designed office in Christchurch CBD and on Auckland’s Karangahape Road. We have free snacks, drinks on tap, two different coffee machines, social areas, and some of the best cafes a stone's throw away
• Monthly team lunches to celebrate our wins and enjoy each other's company outside the office
• Ergonomic workspace. Sit-stand desks, ergonomic chairs, quiet spaces, and collaboration spaces to suit all kinds of working styles