National Account Manager

Summary

Join Skin + Me, a mission-driven start-up, as National Account Manager. This hybrid working role involves leading commercial sales growth within trading retail accounts, managing relationships with retailers, and delivering strategic planning and forecasting.

Requirements

• Experience working in a similar role
• Strong experience working with major UK beauty and skincare retailers
• A passion for skincare and beauty with a deep understanding of the UK skincare market and trade marketing tactics
• Commercially-minded and driven by hitting targets
• Highly organised and able to effortlessly manage multiple work streams at the same time
• Confident communicator with strong negotiation and relationship management skills
• A strong analytical understanding of how to interpret data to measure success

Responsibilities

• Ownership of day-to-day retailer relationships
• Establish and maintain amazing relationships at all levels within the Retailer + Department Store teams, including Buying/Trading, Merchandising, and Marketing
• Manage commercial negotiations on space and location, in-store visibility, and digital support with retailer Buying and Merchandising teams
• Delivering our strategic planning and forecasting
• Build all net sales forecasts, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner to the Commercial Retail Director
• Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, in close collaboration with your Trade Marketing planning counterpart, Demand Planning and Supply Chain
• Work closely with Marketing, Visual Merchandising, PR to create and deliver an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention
• Retain agility to react to retail trends and maximise opportunities across channels to ensure we succeed in our mission to deliver a #1 ranking skincare brand across the estate
• Management of the retail P&L, internal reporting and cross functional delivery
• Manage each account P&L, balancing investment with top-line opportunity. Monitor retailer profit contribution to achieve agreed profit margins
• Responsibility for reviewing product assortment and sales to maximise counter productivity in partnership with trade marketing
• Align trading plans with local teams to ensure a consistent and phased plan across all retailers within each region, avoiding unnecessary conflicts of activity
• Provide weekly by account business recaps and monthly reports that detail sell-thru by SKU, rankings, productivity, stock & sales and competitive analysis. You will participate in weekly retail planning team meetings to drive wholesale business and align on our forecasts
• Lead weekly S.I.S.O calls with teams and monthly meetings to review all business opportunities and make operational adjustments to deliver against your commercial plan
• Work with Visual Merchandising to ensure all updates are executed in a timely manner and communicated to buying teams for retailer approval

Benefits

• 25 Days Holiday (+ all the usual Bank Holidays)
• Free Breakfast & Lunch
• Hybrid working to give you flexibility
• Equity – We offer a competitive salary and a generous share award package that means every employee has a stake in the business
• Health and wellbeing focus – We offer a healthcare cash plan, cycle to work schemes plus free healthy breakfast and lunch in the office
• ��500 annual development budget for any learning, training and development opportunities
• For working parents, we’re proud to offer assistance, helping you save on nursery fees. The workplace nursery benefit allows you to save tax and National Insurance on the full cost of your nursery fees each month
• Culture club – Our culture club team meets every week to make sure we celebrate our big wins and milestones too, with parties, surprises and more
• You’ll get highly discounted Skin + Me products for you, and 10 friends + family too
• Generous employee referral scheme, if you know more fabulous people refer them to work with us too and you’ll get a bonus when they pass probation
• Dog-friendly office with two very cute resident dogs!