National Account Manager

Summary

Join a dynamic team at SBM as a National Account Manager to develop future leaders and deliver operational excellence to customers. This development position requires no minimum revenue, but aims to refine skills for managing relationships, financials, and staff. The ideal candidate will have a bachelor's degree, 2 years of experience, and strong communication and leadership skills.

Requirements

• Bachelor's degree preferred; with 2 years minimum experience required
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Knowledge of Spreadsheet software and Word Processing software
• May be required to have a valid driver’s license and meet SBM Driver Approval requirements

Responsibilities

• Maintains a safe work environment for self and employees by leading the implementation of a World Class Safety System
• Manages costs and revenues to meet company top and bottom line financial goals including: expanding business, negotiating increases with Customers, reduction of operating costs, and/or changes in schedules or processes
• Coordinating and directing operations necessary to carry out contractual responsibilities and profitability that meet the Customer’s contractual expectations and yet exceeds their service expectations resulting in the creation of complete Customer satisfaction
• Manages the relationship between SBM, the IFM, and the Client by establishing trust and respect. Building on this is understanding the contract and implementing the terms of the contract to do a great job for SBM, the IFM, and the client
• Manages and retains a qualified staff that is reasonably satisfied with position and compensation; that understands and is trained for their position; has a clear line of sight to the goals and expectations of the company; and recognizes the impact of their contributions to the Company
• Understands and leads the change from a “great supplier” to a “great partner”
• Demonstrates the highest level of integrity and honesty
• Travel is required for this position