National Support Administrator

Summary

Join our client, a leading commercial kitchen exhaust cleaning company, as a National Support Administrator! This expanding team needs a detail-oriented individual to handle administrative and data entry tasks. You will prepare post-job photo reports, ensure quality assurance, perform data entry, oversee task distribution, manage job documentation and invoicing, and compile reports. The role offers a permanent remote work arrangement, following Sydney time, and includes training. This is a fantastic opportunity to contribute to a growing Australian company with a positive company culture.

Requirements

• Intermediate to advanced proficiency in Microsoft Word and Excel
• Proficient in data entry into online database systems such as simPRO or similar
• High attention to detail and accuracy in processing information
• Strong written and verbal English skills for effective communication
• Ability to work both independently and within a team
• Punctual, reliable, and highly organised in managing tasks

Responsibilities

• Prepare and complete post-job photo service reports for commercial offices across Australia
• Monitor photo reports and ensure quality assurance to maintain service standards
• Perform data entry tasks into the simPRO database or similar systems, ensuring accuracy and compliance with company standards
• Oversee task distribution among team members to ensure smooth workflow
• Handle job setup and manage job-related documentation
• Manage invoicing and generate quotes as required
• Compile and prepare reports based on collected data
• Assist with other administrative support tasks as needed

Preferred Qualifications

• Experience in compiling and preparing reports is an advantage
• Experience working as an administrator or virtual assistant in a cleaning or facility services company is a plus
• Experience supporting Australian clients is highly desirable

Benefits

• Training will be provided
• Permanent remote work arrangement
• Australian Company with a fantastic company culture
• Day shift (following Sydney Time)
• Annual leave
• HMO
• Christmas Bonus equivalent to 1 month's wage (pro-rata)