Network and Systems Engineer

Summary

Join M3 USA as a Network and Systems Engineer and be responsible for designing, implementing, monitoring, and managing local and wide area networks. You will manage all network hardware and equipment, ensuring optimal performance and reliability. The ideal candidate possesses expertise in network platforms and uses this knowledge to inform customers and coworkers. This exempt-level position requires varied hours and locations and involves independent judgment. Continued growth at M3 USA necessitates this hire. The role involves a variety of responsibilities, including system maintenance, network administration, troubleshooting, security management, and collaboration with other IT team members.

Requirements

• Minimum 4 – 6 years of experience supporting, managing, and administering complex enterprise LAN and WAN networks and computer systems including VOIP, VPN, and Windows and Linux servers
• Strong knowledge of networking

Responsibilities

• System Maintenance and Upgrades: Install and configure software and hardware. Perform regular system updates and upgrades to ensure optimal performance and security
• Network Administration: Manage network servers and technology tools. Set up accounts and workstations, ensuring network security through appropriate configurations and monitoring
• Network Management: Monitor network performance and ensure system availability and reliability. Conduct regular network performance tests and system upgrades, including service packs, patches, and security configurations
• Troubleshooting: Diagnose and resolve hardware, software, and other network and system problems. Follow Severity 1/outage procedures and participate in after-hours upgrades and on-call availability
• Security Management: Implement and manage security measures to protect data, software, and hardware. Monitor security certificates and company compliance with requirements
• Backup and Recovery: Develop and maintain backup and recovery procedures. Ensure regular backups of all systems and data, and test recovery processes to guarantee data integrity
• Documentation: Create and maintain comprehensive documentation for all systems and network configurations, changes, and updates
• Performance Monitoring: Monitor system performance and ensure the reliability and availability of IT resources. Optimize system performance by analyzing and resolving performance issues
• Collaboration : Work closely with other IT team members to plan and implement IT projects. Collaborate with various departments to understand their IT needs and provide appropriate solutions
• Project Management: Participate in IT projects, providing input on system requirements and design. Manage and execute assigned projects, ensuring timely completion and adherence to budget
• VoIP and Telephony Management: Manage VoIP and telephony systems, including the administration of contracts and vendor relationships. Ensure the reliability and performance of telephony services and troubleshoot any related issues
• Video Conferencing Solutions: Administer and support video conferencing solutions, ensuring seamless operation and integration with other communication tools. Troubleshoot and resolve any issues related to video conferencing systems
• Load Balancer Management: Manage and maintain load balancers to ensure optimal distribution of network traffic. Monitor and troubleshoot load balancer performance to ensure high availability and reliability of services
• Cloud: Assist with development, engineering and maintenance of cloud platforms such as AWS and Azure
• Travel: Regular travel to M3USA sites as needed (Travel 20-30%)

Preferred Qualifications

• CCNA/CCIE/CCNP/Network+ certification desired
• Linux experience preferred
• Powershell administration knowledge desired
• Scripting knowledge desired
• Familiarity with Active Directory and/or Azure AD desired
• Experience with OpenStack and/or AWS/Azure cloud computing/IaaS platforms a major plus
• Experience with security framework audits preferred
• Awareness of Power Platforms

Benefits

• Health and Dental
• Life, Accident and Disability Insurance
• Prescription Plan
• Flexible Spending Account
• 401k Plan and Match
• Paid Holidays and Vacation
• Sick Days and Personal Day