NEC Software Solutions is hiring a
Network Engineer

Summary

Join SSS Public Safety, a subsidiary of NEC Software Solutions, as a Network Engineer. Responsible for maintaining the network, resolving incidents, providing 3rd line support, completing IT health checks, and ensuring proactive monitoring and maintenance of SSS Engineering solutions.

Requirements

• Proven hands-on network and security experience CCNA or higher (CCNP highly valued)
• Understanding of networking protocols (e.g., GRE, IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
• Configuring and installing various network devices and services including; routers, switches, firewalls, VPN, GRE, QoS
• Solid understanding of the OSI or TCP/IP model
• Proven experience gained in a support role
• Hands-on experience with monitoring, network and security diagnostic and network analytics tools
• Excellent communication and client facing/customer service skills
• Proven experience working to ITIL best practices
• Able to obtain or currently hold the relevant security clearances (SC and/or NPPV)
• Full, current driving licence
• Strong interpersonal/team skills
• Self-motivation

Responsibilities

• Maintaining the network for internal engineering solutions, such as customer remote access
• Resolving Networks related Incidents raised within contracted SLA timescales
• Providing Networks 3rd line support
• Completing IT Health Check remediation changes
• Supporting the wider Network engineering team in network solution delivery and continuous improvement

Preferred Qualifications

• Proven experience performing network and security maintenance and system upgrades including IOS upgrades, service packs, patches, hot fixes and security configurations
• Awareness of recognised security practices and standards

Benefits

• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover (with the option to increase cover at an additional cost)
• A Group Pension Plan
• A selection of flexible benefits to suit your individual needs