Network Growth Strategy Analyst

Summary

Join Spring Health, a leading mental healthcare provider, as an Analyst, Network Growth Strategy! Reporting to the Associate Director, Network Strategy & Analytics, you will be responsible for developing strategic initiatives to enhance our provider network. This fully remote, full-time position requires a Bachelor's degree (Master's preferred) and 2-5 years of analytical experience in healthcare or a related field. You will design network growth plans, perform analyses, monitor key metrics, and lead process improvement initiatives. Strong analytical, communication, and presentation skills are essential. Spring Health offers a competitive total rewards package, including health, dental, vision, 401k matching, paid time off, parental leave, and various wellness programs.

Requirements

• Bachelor’s degree in Data Analytics, Business, Economics, Healthcare Administration, or a related field
• Minimum of 2-5 years of experience in an analytical role within the healthcare industry, management consulting, technology, or a similar field
• Strong proficiency in data analytics tools (e.g., SQL, Python, R, Excel, Tableau)
• Excellent analytical and problem-solving skills with a keen attention to detail
• Proven ability to manage multiple projects and deliver results within deadlines
• Strong communication and presentation skills, with the ability to translate complex data into actionable insights

Responsibilities

• Design granular and specific network growth plans aligned to the needs of existing and prospective customers
• Develop and perform analyses to understand our existing network composition as well as anticipated demand, down to the most granular of levels
• Monitor and report on key metrics related to provider utilization, patient access, and satisfaction
• Identify, evaluate, and lead process improvement initiatives to enhance operational efficiency and service delivery across Provider Operations
• Collaborate with cross-functional teams to streamline workflows and reduce inefficiencies in patient scheduling and provider utilization
• Continuously assess and refine optimization strategies based on data-driven insights and feedback
• Utilize data analytics tools (e.g., Excel, Looker) to generate actionable insights from large datasets
• Partner with cross-functional data and reporting teams to develop and maintain comprehensive reports and dashboards to support strategic decision-making
• Present findings and recommendations to stakeholders, translating complex data into clear, actionable strategies
• Provide training and support to team members on optimization tools, analytics methodologies, and best practices
• Support precision provider hiring
• Drive operational cost containment efforts
• Improve provider availability
• Boost appropriate provider availability
• Decrease time to first appointment, both for providers and members

Preferred Qualifications

• Master’s degree
• Experience in process improvement methodologies (e.g., Lean, Six Sigma)
• Knowledge of mental healthcare systems and provider operations

Benefits

• Health, Dental, Vision benefits start on your first day at Spring
• You and your dependents also receive access to One Medical accounts
• HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• We offer competitive paid time off policies including vacation, sick leave and company holidays
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
• Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes