Faptic Technology is hiring a
Network Support Engineer in India
![Logo of Faptic Technology](https://cdn.jobscollider.com/logo/faptic-technology-eb39.webp)
Network Support Engineer
🏢 Faptic Technology
💵 ~$60k-$70k
📍India
📅 Posted on Jul 1, 2024
Summary
The job is for a Network Support Engineer at Faptic Technology, a fast-growing organization. The role involves ensuring the availability, security, and performance of a client's network by supporting their cryptography solution. The job requires a Bachelor's degree in Computer Science or a related field, 2 years of experience in configuring and troubleshooting IPsec VPNs, OSPF, and BGP in enterprise environments, and specific skills. Benefits include private medical insurance, training, vacation days, sick leave, birthday off, Christmas shopping off, competitive package and bonuses, quarterly fun budget for team events.
Requirements
- Bachelor's degree in, Computer Science, or a related field
- Minimum of 2 years of experience in configuring and troubleshooting IPsec VPNs, OSPF, and BGP in enterprise environments
- CCNP, JNCIP or equivalent
Responsibilities
- Ensure availability, security, and performance of a client’s Network by supporting their cryptography solution
- Manage & Resolve Incidents: Analyze issues and implement holistic solutions, configure, troubleshoot, and support cryptography solution, IPSec VPN solution, provide technical support to customers, support Major Incident Investigations, real time client communication and troubleshooting for critical client impacting issues
- Responding to Service Requests and Managing Changes: Configure, plan, install, maintain, and optimize cryptography network devices, design, schedule, and implement maintenances
- Documentation: Document network configurations, procedures, and troubleshooting steps for knowledge sharing and future reference, create end user documentation for known issues
Benefits
- Private medical insurance
- Training on market trends and client needs
- Continuous personal improvement - 8h/month during work hours
- Lunch on Friday (twice per month, we pay)
- 21 days annual leave, with one day per year extra up to 25 days
- 3 days sick leave without medical proof off
- 1 day for your Birthday off
- 0.5 days Christmas Shopping off
- Competitive package and bonuses
- Quarterly fun budget for team events
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