Faptic Technology is hiring a
Senior Network Support Engineer in India

Summary

The job is for a Senior Network Support Engineer at Faptic Technology, a fast-growing organization serving high tech industries. The role involves ensuring the availability, security, and performance of a client’s Network by supporting their cryptography solution. The employee will be responsible for managing incidents, responding to service requests, problem management investigations, training and documentation, and stakeholder collaboration.

Requirements

• Bachelor's degree in Computer Science or a related field. Advanced degree preferred
• CCNP or equivalent

Responsibilities

• Managing & Resolving Incidents
• Responding to Service Requests and Managing Changes
• Problem Management Investigations
• Training and Documentation
• Stakeholder Collaboration

Benefits

• Private medical insurance
• Training on market trends and client needs
• Continuous personal improvement - 8h/month during work hours
• Lunch on Friday (twice per month, we pay)
• 21 days annual leave, with one day per year extra up to 25 days
• 3 days sick leave without medical proof off
• 1 day for your Birthday off
• 0.5 days Christmas Shopping off
• Competitive package
• Quarterly fun budget for team events