Faptic Technology is hiring a
Senior Network Support Engineer in Brazil

Summary

The job involves managing network support for Managed Services clients at Faptic Technology, a fast-growing organization in the technology sector. The role requires a Senior Network Support Engineer with a Bachelor's degree in Computer Science or a related field and CCNP or equivalent. The role involves incident management, service request response, problem management investigations, training and documentation, and stakeholder collaboration.

Requirements

• Bachelor's degree in Computer Science or a related field
• CCNP or equivalent

Responsibilities

• Managing & Resolving Incidents
• Responding to Service Requests and Managing Changes
• Problem Management Investigations
• Training and Documentation
• Stakeholder Collaboration