New Accounts Associate

Summary

Join NinjaTrader, a leading trading platform and futures broker, as a New Accounts Associate and contribute to our mission of empowering traders. You will be part of a dynamic team providing world-class onboarding support to brokerage clients through various communication channels. Daily responsibilities include processing new and ongoing applications, maintaining client information, and ensuring compliance with firm procedures and regulations. Success in this role requires superb attention to detail, analytical skills, and consistent productivity. You will collaborate with multiple departments to ensure seamless workflow execution. This role offers a competitive salary, bonus potential, and comprehensive benefits package.

Requirements

• Positive, professional attitude and demeanor
• Strong capacity for developing and retaining knowledge
• Ability to maintain a fast pace and high standard simultaneously
• Sound judgment when managing time and weighing priorities
• Excellent written and verbal communication skills
• Ability to thrive in a team environment and willingness to help in any situation
• Ability to provide exceptional customer service
• Practiced analytical reasoning and problem solving
• Demonstrated PC knowledge including exposure to Microsoft Excel

Responsibilities

• Review and process retail futures trading applications on a daily basis
• Ensure all accounts are reviewed and opened in accordance with firm procedures and guidelines
• Review customer documentation in accordance with US and International AML/KYC rules
• Ensure that the account opening process satisfies the client's needs by means of complete and thorough responses to account opening questions and concerns
• Communicate with clients and internal stakeholders regularly

Benefits

• Generous PTO
• 7 Paid Holidays Annually + 5 Conditional Holidays Annually
• 1 Service Day Annually
• 401k with 3.5% Company Match
• Paid Parental Bonding Leave
• Health, Vision, Dental Coverage
• Life and Disability Insurance Covered 100% by NinjaTrader