O365 Engineer

Summary

Join Continental's Tires IT Infrastructure Organization as an Office 365 Engineer and maintain high-quality performance of Office 365 services. You will manage Office 365, ensuring services meet business needs. Proficiency in Office 365 is crucial. Responsibilities include overseeing and monitoring service performance, delivering technical support and troubleshooting, collaborating on implementations, identifying enhancement opportunities, ensuring application deployment and management, reporting to management, and providing technical guidance on projects. The ideal candidate possesses an academic degree in computer science or a related field, 3+ years of Office 365 management experience, and strong troubleshooting and support skills. Excellent communication and problem-solving abilities are essential. Continental offers a competitive benefits package including bonuses, flexible working time, home office options, health and wellness programs, various discounts, relocation bonuses, and professional development opportunities.

Requirements

• Academic degree in computer science or a related field
• 3+ years of experience in managing Office 365 services
• Experience in troubleshooting and providing technical support for Office 365
• Proficiency in Windows operating systems and Microsoft 365 applications
• English skills - min. B2
• Ability to work collaboratively with cross-functional teams
• Excellent organizational and time management skills
• Strong communication and problem-solving skills
• Strong customer service orientation

Responsibilities

• Oversee and monitor the performance of Office 365 services
• Deliver technical support and troubleshoot issues related to Office 365
• Collaborate with internal teams to implement and sustain Office 365 solutions
• Identify and execute opportunities for enhancement in Office 365 services
• Ensure effective deployment and management of Office 365 applications
• Prepare and present reports on Office 365 service performance to management
• Provide technical guidance and support for Office 365-related projects

Preferred Qualifications

Knowledge of ITIL or other IT service management frameworks is a plus

Benefits

• 13th salary
• Performance bonus
• Christmas & Easter bonus
• Seniority bonus
• Flexible working time
• Home office
• Competitive salaries & benefits
• Health & wellness (Life Assurance, Private Health and Dental Insurance, Sport activities, Canteen, 24/7 Helpline with Psychologists etc.)
• Different discounts (tires, glasses, medical, shopping, etc.)
• Relocation bonus for non-Timisoara Residents
• Professional development opportunities (in Technical and Leadership Areas)
• International Work Environment & Traveling Opportunities