Online Counsellor

Summary

Join Kooth, a leading digital mental health platform, as a Counsellor in Adult Services. This fully remote, UK-based role offers flexible hours (12 pm-10 pm, including some Saturdays) and involves providing online counselling and support to adults. You will assess risks, manage caseloads, and provide short and long-term therapeutic interventions. The position requires adherence to ethical frameworks and compliance with relevant legislation. Kooth offers competitive benefits, including a competitive salary, generous annual leave, professional development opportunities, and comprehensive health and well-being benefits. The role demands strong clinical skills, experience in risk assessment, and a commitment to safeguarding.

Requirements

• A relevant professional qualification in Counselling and Psychotherapy at level 4 (minimum) recognised by BACP, UKCP, COSCA or equivalent
• Hold registered status with the BACP (MBACP reg.) or equivalent level registration with a recognised UK Counselling and Psychotherapy awarding body (e.g. UKCP, COSCA)
• Accreditation-eligibility with a recognised UK Counselling and Psychotherapy awarding body (BACP, UKCP, COSCA, etc.)
• Child protection and adult safeguarding training
• A minimum of 450 completed supervised clinical practice hours working as a qualified and clinically supervised Counsellor/Psychotherapist
• Experience in conducting risk and needs assessment, referrals, and providing effective short-term and long-term counselling/psychotherapy to adults
• Experience in risk management interventions
• Experience in adult safeguarding and child protection, and clear knowledge and understanding of safeguarding and child protection policies and legislation
• A willingness to learn and keep up to date with mental health research, issues and theories around psychological change
• A belief that clinical outcomes matter and have to be measured
• Exceptional time management skills and the ability to manage your own clinical caseload and all administrative tasks involved, in addition to having the ability to communicate effectively with teams via online communication platforms
• Sensitivity and understanding of the social, environmental, and economic factors that impact people’s mental health
• Be resilient, empathetic, and mentally equipped to help people that may present in distress
• A ‘can-do’ attitude and ambition to work hard as part of a team to build something really special in line with our mission statement
• A clear understanding of issues pertaining to equality, diversity, and inclusion and how an awareness of these informs your practice
• Experience and ability to work collaboratively across multi-disciplinary teams
• You are available for a minimum of 26 hours per week comprising 4 or 6-hour shifts (or split shifts) per day - which are spread across afternoons, evenings, and weekends
• The ability to work remotely with a good broadband connection installed in your home/place of work, a comfortable and safe home working setup, alongside a competent and confident use of technology

Responsibilities

• Offering digital counselling and emotional wellbeing support to Adults
• Providing text-based online counselling or psychotherapy, support and advice to adults
• Assessing and management of the risks and needs of each service user you interact with
• Appropriately signposting and completion of referrals as required
• Management of your own caseload
• Providing short and mid-term therapeutic structured support and interventions to help with physical, emotional and mental health issues and distress
• Providing longer-term digital therapeutic structured support and interventions for those with complex mental health difficulties
• Work within the professional ethical frameworks laid out by the BACP or equivalent
• Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation
• Clinical administration
• Maintain accurate case notes and records using Kooth approved systems and processes
• Liaise with other professionals around safeguarding issues and concerns
• Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation
• Maintain accurate information about shift duties and activity via the scheduling and rota system
• A ttending inhouse clinical support, supervision and training
• Attend and effectively contribute to clinical supervision and clinical support
• Commit to our mandatory in-house training and continuing professional development opportunities
• Attending management supervision and meetings
• Attend and effectively contribute to team meetings and other key organisational meetings
• Attend and effectively contribute to management supervision to review clinical work and overall performance against agreed work schedules (KPIs)

Preferred Qualifications

• Qualification in Online Counselling
• Suicide Prevention and Self-Harm Mitigation Training
• Safeguarding and risk management interventions training

Benefits

• Competitive Salary: Dependant on experience £26513
• Generous Annual Leave Enjoy 36 days of annual leave, including public holidays, providing you ample time to recharge and spend quality moments with your loved ones
• Professional Development Benefit from our yearly professional training programmes, tailored to your career aspirations and designed to enhance your skills and knowledge
• Financial Security Secure your financial future with our pension contributions and annual company share option awards, giving you a stake in the success of the company
• Health and Well-being Prioritize your health and well-being with our comprehensive AXA plan and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of
• Life Assurance: Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing
• Flexible Working Embrace the flexibility of remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity
• Lifestyle Benefits Take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances
• Clinical Supervision and in-house clinical support All all paid for and monthly