Operations Analyst

Summary

Join a culture of over 1,000 employees who Care Deeply and Think Boldly at GLS, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar.

Requirements

• Bachelor’s degree in Statistics, Mathematics, Economics, Finance, Engineering, Computer Science, Information Technology, or a related field
• Proficient computer skills and ability to quickly learn new computer applications as required
• Working knowledge of SQL and/or Python preferred
• Strong written and verbal communication skills with the ability to present ideas in a cohesive business-focused and user-friendly language
• Internally motivated with a demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
• Exceptional interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business

Responsibilities

• Identify, research, and recommend solutions for internal problems within the business cycle
• Establish credit risk decisions, strategic analysis, and process optimization
• Provide improvements and modifications to business processes through analysis of risk, default probability, capacity needs, and internal cost efficiencies
• Assist with building simulation tools for Monte Carlo Analysis
• Utilize analytics that drive business enhancements to increase customer experience
• Gather market research data to improve the Company’s competitive position in the marketplace
• Assist with key control processes and report administration
• Provide support for databases and applications owned by team
• Communicate and present analytical findings to management and senior leaders
• Research and provide market data to maintain strong understanding of competitiveness related to key industry drivers and improve the Company’s competitive position

Benefits

• Competitive base pay and performance bonuses, dependent on role
• Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
• 401K with employer match and 100% immediate vesting
• Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
• Paid Volunteer Time Off (VTO) Annually
• Tuition Reimbursement
• Parental Leave