Operations Associate

Summary

Join Fresh Prints, a NYC-based custom apparel startup, and contribute to the growth of a million-dollar company. This remote Operations role offers hands-on experience in supply-chain logistics, working closely with the Operations Manager and team members. You will be responsible for quoting, addressing licensing questions, and coordinating logistics with domestic and overseas vendors. The position requires excellent communication, attention to detail, and the ability to work under pressure. Fresh Prints provides a competitive salary, a supportive team culture, and opportunities for rapid learning and professional growth. While not actively hiring, exceptional candidates are welcome to apply for future consideration.

Requirements

• Excellent verbal and written English communication skills
• Ability to work under pressure and adapt quickly to changing priorities
• Strong attention to detail and accuracy
• Basic knowledge of Google Sheets
• Comfortable learning and navigating different tools and platforms
• Multi-task and balance multiple priorities with deadline oriented approach
• A proactive mindset: flags issues early, follows through, and seeks clarity when needed

Responsibilities

• Work with the operations team to directly contribute to Fresh Prints’ revenue growth
• Assist the operations team with addressing queries from internal employees and campus managers
• Share pricing quotes and estimated delivery timelines using available tools and resources
• Proactively flag delays, inconsistencies, or errors that could affect pricing or delivery
• Complete assigned tasks with high attention to quality and efficiency
• Identify process gaps and propose improvements to help the team scale

Benefits

• Competitive monthly salary of $480 - $780 (adjusted for experience)
• The opportunity to learn a lot rapidly
• Working in a great culture. We’re a talented, engaged, and ambitious team dedicated to building a business together. We work very hard but we’re also very good to each other. The entire Fresh Prints team is kind, open, informal, and caring. We earnestly support each other in our personal and professional goals
• This is a remote position
• Working hours are 9 AM - 6 PM Eastern Time from Monday to Friday ( Note: These hours may shift depending on the needs of the team or business priorities.)