Remote Operations Associate

Summary

Join our expanding MX team as an Operations Associate and become part of something truly extraordinary. As a member of our operations team, you will be accountable for driving revenue by ensuring that Scale AI meets customer commitments in a timely manner while maintaining the highest quality standards.

Requirements

• Advanced English skills
• Industry experience (+2) in an operational role and/or a top-tier consulting firm
• An undergraduate degree with an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree in Engineering, Economics, or Business
• An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
• Analytical, planning, and process improvement capability
• Experience with reading SQL, or have demonstrated analytical skills

Responsibilities

• Build and drive some of our most critical operational processes
• Own the day-to-day delivery of customer commitments
• Create an effective feedback loop between the front line, product, strategy, and customers
• Collaborate with stakeholders to improve processes for new and existing customers