Operations Associate, Special Projects

Summary

Join Grow Therapy as an Operations Associate and lead impactful cross-functional initiatives to enhance the company's scalability and operations. You will tackle complex projects, develop efficient systems, and collaborate with various teams to overcome critical business challenges. This role demands a problem-solving mindset, data-driven decision-making skills, and a commitment to Grow Therapy's mission. The ideal candidate possesses 4+ years of experience in management consulting or strategy and operations within a high-growth startup environment. Grow Therapy offers a competitive salary and a comprehensive benefits package, including health insurance, flexible working hours, flexible time off, and various wellness initiatives.

Requirements

• A Problem Solver: You have 4+ years of experience in management consulting and/or strategy and operations at a high-growth startup
• You’re able to identify business challenges based on metrics and analyses, and you’re ready to recommend solutions to improve business processes
• A data-driven decision maker: You have expert-level Excel/Google Sheet modeling skills and have strong SQL skills
• You ground your thinking in data, using metrics and analysis to uncover insights, validate hypotheses, and guide operational decisions
• Mission-Driven: You’re here to change the world, and you’re always connecting your work back to the importance of the Grow Therapy mission
• Agile: You thrive in a fast-paced, unpredictable environment, and you’re able to pivot as new priorities emerge
• A Team Player: You’re collaborative by nature, relish in camaraderie and group wins, and are looked to by your colleagues as a steadfast partner and source of encouragement

Responsibilities

• Lead high-impact, cross-functional initiatives from scoping to execution, ensuring alignment, accountability, and measurable outcomes
• Identify and solve strategic or operational problems that don’t clearly fall within a single team’s remit, often in ambiguous or fast-changing areas
• Design and implement scalable systems, workflows, or processes that improve efficiency, quality, or decision-making across the business
• Collaborate with stakeholders across functions (e.g., Operations, Data, Strategic Partnerships, Payor Success, etc.) to understand needs, drive alignment, and support execution

Benefits

• Comprehensive health insurance plans, including dental and vision
• Flexible working hours
• Flexible Time Off
• Company-wide winter break
• Mental health mornings (2 hours each week)
• Wellness Stipend
• In-office meals and snacks
• Continuous learning opportunities
• Competitive salary
• The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities