Growth and Operations Associate

Summary

Join Concentric, a global risk consultancy, as a Growth and Operations Associate! Based in Kirkland, WA, this remote (US only) position offers a standard Monday-Friday schedule with flexibility. You will provide critical support to the Strategy and Growth Operations Team, focusing on CRM support, administrative coordination, and proposal/RFP process support. The role requires strong attention to detail, proactive communication, and the ability to manage multiple priorities. A collaborative mindset and service-oriented approach are essential. Concentric offers a comprehensive benefits package.

Requirements

• 2+ years of experience in sales support, CRM administration, business development coordination, or a similar role, with hands-on experience using CRM systems (e.g., Salesforce) and project management tools (e.g., Asana, Trello, Monday.com) to support team workflows and maintain organized, efficient processes
• Experience organizing internal processes or workflows
• Strong organizational skills and the ability to manage multiple tasks and priorities
• Excellent written and verbal communication skills
• Must be able to legally work in the country where this position is located without visa sponsorship

Responsibilities

• Maintain CRM data accuracy through regular cleanup; develop and manage reports and dashboards; support Salesforce integrations with other tools; provide training and troubleshooting support to team members; keep processes and procedure documents up to date
• Assist with meeting follow-ups, action item tracking, and scheduling; support the planning, coordination, and execution of conferences, events, and related initiatives
• Organize and manage internal RFP and proposal workflows to ensure alignment with deadlines and deliverables
• Provide general administrative support to the growth team to enhance team coordination, communication, and overall efficiency
• Manage and route inbound leads to the sales team; assist with lead research and competitor benchmarking to support sales targeting and strategic outreach

Preferred Qualifications

• Familiarity with Salesforce reporting tools or basic dashboard creation
• Experience with common AI project management and research tools
• Familiarity with collaborative tools like Google Workspace or SharePoint
• Ability to manage and prioritize multiple projects with competing deadlines in a fast-paced environment
• Experience supporting and engaging with senior organizational leaders and executive clients
• Event or conference coordination experience is a plus
• Comfort working cross-functionally with numerous internal teams and vendors
• Previous experience with confidential and sensitive information

Benefits

• Employee’s Medical, Dental, & Vision Premiums are 100% paid for by Concentric
• Concentric generously covers a significant portion of the premium costs for employees' dependents for medical, dental, and vision coverage
• Medical selection of PPO or HDHP, including HSA employer contribution
• Medical FSA
• Dependent Care FSA
• Employer-paid insurance: life, STD, LTD, and AD&D
• 401k including employer match & immediate vesting
• 11 paid holidays
• Paid leave (vacation, sick, parental, volunteer)
• Annual Health & Wellness Benefit
• Generous Fertility/Adoption benefit
• Pet Insurance
• National discount employee program
• Employee Assistance Program for personal needs
• Credentity Protection - Eclipse Digital Protection by Concentric
• Dedicated Security and Intelligence Training Programs for Professional Development
• Coaching and Mentoring Opportunities