Operations Business Analyst

Summary

Join Airbnb's Scaled Operations Analytics team as an Operations Business Analyst! Partner with cross-functional stakeholders to deliver data-driven insights and recommendations. You will answer urgent leadership questions, collaborate on long-term projects, build reporting dashboards, and develop expertise in Airbnb's data. This role requires strong analytical skills, excellent communication, and the ability to navigate complex data. The position is US-remote eligible, with occasional office work. Compensation includes a competitive salary, bonus, equity, benefits, and employee travel credits.

Requirements

• 3+ years of work experience with increasing responsibility in a technology or consulting environment
• Bachelor’s Degree required; in a quantitative field preferred (Statistics, Science, Economics, Engineering); Masters a plus
• Confidence, resilience, creativity and self-sufficiency in solving problems yourself - as we are a remote team, there may not always be someone available to immediately assist
• Demonstrated desire to learn new techniques and a team-player attitude to help out across all of our work, wherever is most valuable
• Ability to wrangle answers out of messy data and make good business judgment
• Fluency in the core toolkit of Data Analytics: Critical: Advanced SQL/Hive; Excel modeling, Metrics reporting and visualization
• Excellent written and oral communication skills
• Deep connection to Airbnb’s mission and passion for creating Connection and Belonging
• Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment

Responsibilities

• Answer urgent questions from senior leadership about business drivers, opportunity sizing and the effect of possible decisions on our guests and hosts
• Collaborate with a diverse set of stakeholders, from Host Standards to Marketing teams, to deliver insights and recommendations on long-term projects
• Build reporting and dashboards to allow continuous monitoring of initiative performance
• Over time develop knowledge of principles and methods within various specialty areas of our data, such as photography, our accessibility program or the experiences product
• Craft communications to clearly share your insights, which could be presentations, documents, or G Sheets and code
• Automate repetitive operational analytics asks such as candidate pipelines and the aggregation of agent output
• Manage your own roadmap by identifying new project opportunities and proposing prioritization between existing requests

Preferred Qualifications

R/Python and interest in, or experience of, data pipeline construction

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits