Payoneer is hiring a
Operations Business Partner

Summary

Join Payoneer's team to empower anyone, anywhere, to participate and succeed in the global economy. As an Ops Business Partner, you'll work with Business, Operations, and various teams to identify and plan strategic initiatives to improve operational process, attain business goals while meeting Compliance requirements.

Requirements

• At least 5 years of working experiences in business consultancy and program management roles
• Strong strategic thinking and analytical skills
• Strong communicator and sound business judgment
• Quick learner in a fast-paced environment and an appetite to take on a variety of tasks
• Experience starting and leading new and complex initiatives with program management experiences
• Good command of using analytic tools such as Looker and Big query
• Proficiency in English is a must

Responsibilities

• Define KPIs to measure key operational process efficiency, quality, and customer experience
• Develop robust methodology to identify and evaluate operational needs from business and Compliance to achieve business targets and customer experiences excellence
• Own the program management of strategic initiatives: collaborate with stakeholders to align the solution, define roadmaps, anticipate resource needed and provide ongoing support to push the project forward
• Prepare and update materials for quarterly planning and related activities, highlighting progress towards goals, key risks and dependencies
• Build the effective engagement channels and forums between Business and Operations
• Build sales enablement programs for high value products

Preferred Qualifications

• Experiences of Operations Process Management is preferred
• Preferred experiences in payment and fintech companies