Remote Operations Business Partner

Summary

Join GROW Inc as Operations Business Partner and work with leaders across Delivery Teams to improve group operations, setting processes and building operational foundations.

Requirements

• Proven experience in a Events, Program or Project Management role, or similar within the start/ scale up tech environment
• Experience in Organisational Change Management & Communications
• Experience prioritising, managing and tracking multiple projects simultaneously with the ability to work autonomously in a fast-paced, high-growth environment
• Keen eye for detail and drives, ensures you uphold high standards of excellence
• Self-motivated with a desire to constantly learn , develop and grow an inaugural role to build out the specialty
• Integrity and trustworthiness with humility/willingness to question one’s own assumptions
• Ability to build relationships and rapport fast and constantly expand internal networks
• Comfortable operating in the grey . We don't often have all the information required and priorities can shift and change quickly, so a comfort with ambiguity and bringing clarity to these situations is a must

Responsibilities

• Collaborate with the Product and Technology leaders to develop, refine, and execute GROW’s OKRs, strategic plans and objectives
• Provide insights and recommendations to enhance growth, delivery and performance across Product and Technology
• Monitor OKRs and implement improvements as needed
• Drive the planning and implementation of key projects and programs to ensure alignment with organisational goals
• Identify and address operational bottlenecks, working closely with stream heads to ensure effective cross-functional collaboration
• Run Product and Technology’s operational cadences including team and leadership meetings
• Evolve and optimise operational processes that support Product & Technology leaders to run GROW’s tech delivery
• Drive team engagement by organising team events such as workshops and team celebrations
• Work within P&T tools (Atlassian suite) helping to organise and structure work including building effective reports to provide insights into operational aspects
• Oversee and coordinate the execution of key projects and the bodies of work for Product and Technology, ensuring timely delivery and adherence to project milestones
• Support the implementation of new processes, technologies, and systems within operations
• Collaborate with cross-functional teams to drive change successfully including mitigating risks
• Act as a liaison between Product & Technology and various stakeholders across GROW as you drive key operational processes
• Cultivate and maintain positive relationships with key stakeholders to support growth, productivity, performance and sustainability
• Bring clear and proactive communication and documentation skills, ensuring all teams are across operational processes and changes
• Through your communication, drive effective changes, helping teams adapt to new ways of working
• Create effective documentation for Product and Technology relating to operational processes and general team information
• Support the team in establishing OKR metrics to monitor team performance
• Conduct regular performance reviews and analysis, providing actionable insights to improve outcomes
• Develop and maintain dashboards and reporting mechanisms for tracking key metrics

Benefits

• Health insurance for you and 1 dependent
• Government Contributions paid on top of salary
• Flexible, remote working environment
• Diverse, friendly, and transparent culture
• On-the-job learning and training