Operations Engineer

Summary

Join PDMI as an Operations Engineer and manage, troubleshoot, and optimize batch processing jobs across Linux and Windows environments. You will support application deployments and automation efforts, impacting operational efficiency and reliability. Strong Linux administration skills, scripting experience (Bash, Python), and expertise in job scheduling tools are essential. While no development is required, a basic understanding of Cobol is helpful. This fully remote position offers a collaborative environment and the opportunity to contribute to improving healthcare quality and efficiency. PDMI was voted a Best Employer in Ohio for the 4th consecutive year in 2024!

Requirements

• Experience: 3+ years in IT operations or similar roles with a strong focus on batch processing and job automation
• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• Technical Skills: Proficiency in Linux command-line operations (Red Hat, Ubuntu, or similar)
• Experience with job scheduling tools such as Cron, Windows Task Scheduler, or enterprise schedulers (e.g., Control-M, Autosys)
• Scripting expertise (Bash, Python, or similar) for automation and job management
• Experience with Git for version control and application deployment, including Cobol code deployments
• Problem-Solving: Strong troubleshooting skills to diagnose and resolve job failures and performance bottlenecks
• Communication: Excellent written and verbal communication skills with the ability to work with both business and IT teams
• Security Awareness: Ensuring compliance with security best practices and operational procedures

Responsibilities

• Deploy and manage application code updates, including Cobol code deployments using Git, ensuring proper versioning and rollback procedures
• Monitor, manage, and troubleshoot batch jobs in Linux and Windows environments to ensure seamless operations
• Write, modify, and maintain scripts (Bash, Python, etc.) for automation and job scheduling (Cron, Windows Task Scheduler, or similar tools)
• Enhance monitoring and alerting to improve job execution reliability
• Work closely with business users and IT teams to investigate and resolve operational issues
• Document and maintain operational procedures for job execution, deployments, and troubleshooting
• Assist in incident response and root cause analysis for job failures or performance issues
• Ensure compliance with security policies and operational procedures in a regulated environment
• Provide after-hours support for critical failures as needed

Preferred Qualifications

Basic familiarity with Cobol or claims processing systems (a plus, but not required)

Benefits

Flexible Work: Fully remote opportunity with a company that cares