Remote Operations Enterprise Applications Specialist
closedInteriors International
π΅ $45k
πRemote - Taiwan
Job highlights
Summary
Join Togetherwork Operations as a Zendesk System Specialist and contribute to the maintenance, configuration, and reliable operation of Zendesk. This full-time role requires strong problem-solving skills, proficiency in Windows OS/MS 365, and excellent communication skills.
Requirements
- Experience with Zendesk and monday.com preferred
- Proficiency with Windows OS/MS 365
- Must be able to work from home independently and in a team setting
- Strong problem-solving skills, including the ability to quickly assimilate to new technology
- Ability to work under pressure, both independently and within a team, in a fast-paced environment
- Strong interpersonal and communication skills, including active listening, reading comprehension, speaking, and writing
- Ability to multi-task, prioritize and proactively handle obstacles
- Ability to understand and relate to our internal customers' needs, objectives, and goals
- Professional, confident demeanor
Responsibilities
- Perform administration tasks, including user/group administration, security permissions, group policies, and resource monitoring
- Troubleshooting unexpected behavior, and act as a liaison between internal teams and technical support
- Work with the Operations Enterprise Applications team to manage tasks and projects β including scheduling meetings, editing and sending follow ups, and maintaining SOPs
- Perform routine/scheduled audits of the systems
- Help with migrations and implementations for newly acquired companies
Benefits
- $45,000 salary range (US Remote)
- $1,000 employee referral bonus
This job is filled or no longer available
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