Operations Manager

Summary

Join Bainbridge, a leading financial services firm, as their detail-oriented Operations Manager! This remote, full-time position offers a competitive salary ($75,000-$80,000) plus discretionary bonuses. You will oversee daily administrative and operational functions, ensuring efficient workflows and compliance. The ideal candidate possesses 3+ years of experience in office/operations management within a financial services environment, advanced knowledge of Microsoft Office Suite and related technologies, and excellent communication and problem-solving skills. This role involves managing vendor communication, collaborating with HR, and supporting company events. Bainbridge provides a comprehensive benefits package including remote work flexibility, PTO, holiday pay, various health insurance options, and more.

Requirements

• Bachelor's degree required
• 3+ years of experience in office/ operations management, preferably within an investment banking, private equity, or financial services environment
• Strong understanding of the fast-paced, high compliance nature of financial firms
• Advanced knowledge of Microsoft Office Suite, Salesforce, MS Teams, Monday.com, and/or related technologies
• Proficient in Quickbooks
• Able to interpret AP/AR and work with budgets
• Excellent verbal, written and listening skills
• Excellent problem-solving skills and process implementation
• Experience providing training and supervision to staff
• Proactive and accountable when taking on assignments and projects
• Ability to handle sensitive and confidential information with tact and discretion
• Enjoys a fast-paced, dynamic work environment with customer service focus
• Able to work collaboratively as well as independently in a remote environment
• Professional and cordial demeanor

Responsibilities

• Manage day-to-day virtual office operations enabling Managing Principals to focus on practice and business development
• Ensure efficient work flows, collaborating closely with management to evaluate, develop and maintain efficient processes and systems
• Manage and organize corporate records, ensuring timely submission of required legal documents
• Manage and coordinate external vendor communication including: bookkeeping, accounting, legal, IT, HR, and corporate governance
• Collaborate with Human Resources on matters of recruiting, communications, onboarding/off-boarding and employee engagement
• Analyze and resolve company and employee matters varying in complexity
• Support the planning and organization of company travel and marketing and team events
• Demonstrate active participation in team assignments, business development, and self-development opportunities
• Support all firm policies and procedures

Preferred Qualifications

Background in paralegal or accounting a plus

Benefits

• Remote (work from home)
• Flexible PTO (after 90-day orientation period and request approval)
• Holiday pay
• Medical Coverage Selection: Kaiser, (CA) & Aetna (HMO, POS)
• Dental Coverage: MetLife Dental (PPO) & Aetna Dental (DMO): personal coverage and additional child plus orthodontia
• Vision Plan: Aetna Vision & Aetna Vison+: Comprehensive Vision coverage including exams, lenses and frames allowance, contact lenses
• Healthcare FSA: Allows employees to pay for up to $2,750 per year in medical, pharmacy, dental, vision and other healthcare related expenses with pre-tax dollars using provided debit card
• Healthcare savings account HSA. This is different than a flexible spending account, it is a long-term savings account that provides an ongoing resource that you can tap into year after year for healthcare costs and can be built up incrementally
• Basic Term Life: Coverage equal to one times annual earning for all full time employees
• Basic Personal Accident Insurance (PAI):Coverage equal to one times annual earnings for all full-time employees
• Dependent care pre-tax spending account. Covers children and elderly dependents with pretax spending dollars