Operations Manager

Summary

Join Venture Practices, a rapidly growing marketing agency specializing in dental practices, as their new Operations Manager! Based in Charlotte, NC, but fully remote, you will play a crucial role in streamlining operations, building internal systems, and ensuring smooth workflow. You will develop and optimize workflows, oversee projects and budgets, track profitability, coordinate team tasks, support marketing campaigns, analyze data, manage client and vendor relationships, and contribute to hiring and training. This full-time position offers flexibility, a competitive salary, generous PTO, and the opportunity to make a significant impact on a thriving company. Apply today if you're a highly organized, data-driven individual with strong leadership and communication skills!

Requirements

• Marketing operations knowledge
• Experience managing projects, budgets, and deadlines
• Proven skills in developing workflows and automations
• Solid understanding of budgeting, invoicing, and reporting
• Leadership experience: delegation, coaching, and performance tracking
• Analytical thinking with a data-first mindset
• Strong tech skills (CRM, project management tools, automation software)
• Super organized, detail-focused, and reliable
• A great communicator who’s proactive and independent

Responsibilities

• Develop, document, and optimize internal workflows and processes
• Oversee client projects to make sure they’re on time and within budget
• Track profitability, manage budgets, and oversee invoicing
• Coordinate with our team, assign tasks, and track performance
• Support marketing campaign planning and execution
• Track KPIs, analyze data, and provide reports
• Manage relationships with clients and vendors, including contracts
• Help with hiring, onboarding, and training team members
• Implement software tools and automations to improve efficiency
• Build out org charts and scalable systems for future growth

Preferred Qualifications

• Bachelor’s degree in business, marketing, or related field
• 3+ years in marketing or operations management
• Experience in small, remote marketing agency setups
• HighLevel marketing certification
• Google Analytics, Google Ads, or Meta Ads certification
• Experience using ClickUp (or similar project management tools)

Benefits

• $3,000 – $3,600 per month
• Full-time role, fully remote
• 20 days of paid time off (PTO) per year
• 5 days paid sick leave